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“Dale De Jong is a master at his craft and provided a complete and seamless experience when purchasing our first home. Dale was as accommodating as one could be and always provided immediate and genuine responses to our multitude of questions. I never could have imagined the house mortgage process would involve such minimal work for me, but here we are! Dale kept us informed of every step, whether our intervention was necessary or not, and always made sure additional resources were available even without requesting them.Simply put, Dale does great work and will habitually put his clients first, making sure they are taken care of. His professional yet always fun and comfortable approach speaks volumes to his character and pride in his profession. My most notable experience working with Dale had to have been our impromptu call to him after hours while he was grilling.. He completely disregarded his meal (unbeknownst to us) and made sure we were taken care of.Thank you, Dale!”
“Vanessa was great to work with. Kept us up to date on everything and made our construction loan absolutely simple. Then the final mortgage was just as easy. 10 out of 10 recommend working with her.”
“This is by far the best bank I have ever banked with. Staff is very helpful and patient when answering my questions. They inform me about offers without being pushy. I had a CD for the first time and they were good to me during the entire process. Most of the staff knows me by name and say hello when I enter bank. Staff ask me how I am doing without taking extra time to process my transaction. Best bank”
“I have been banking at Community 1st since it opened. I have several personal accounts, loans, and my business account here. Nothing but good things to say. A lot goes into owning a business account with many deposits and withdrawals every week. The tellers are awesome at making it easier on me to keep the books nice and tidy!! Loan officers are very helpful. I am thankful for this small town bank!!!”
Open 24 hours
712 Washington St, Pella
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“Everyone who works at Bank Iowa-Pella are so nice and respectful. They are always helpful and can answer any of my questions. Another plus is when they know you by your name when you pull up to the drive thru! There’s always a friendly face there to greet you!”