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July 2024 by Hailey Evans
Very helpful and exceptional service!
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June 2024 by Carolin
??????
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May 2024 by Lavern Leinbach
They treated me right. Thank you
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March 2024 by Jenny Longcor
Always a good experience. Stopped in 2-3 over the winter when my check tire pressure light came on. The lady in the front was very nice, checked the pressure, filled it to the correct pressure, and I was on my way. Had my oil changed with a couple other services requested earlier this week. Very happy with the service. Was completed in a timely manner and at a very reasonable price.
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October 2023 by carrye williams
Friendly, helpful staff
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September 2023 by Robert Mercer
I like this place. I will get
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August 2023 by Scott Smeltser
LUCINDA, STORE MANAGER:DISC COURTEOUS, CONDESCENDING, CONTEMPTUOUS BEHAVIOR TOWARDS CUSTOMERSTook my car in to have a diagnostic done on the AC. As it turns out, there was a blown fuse and the cooling fan motor was not functioning. They proceeded to completely vacuum out the R134A refrigerant and refill it. They gave the vehicle back to me in the exact same condition I brought it in. With full refrigerant, and a non-functioning fan. It was a way of making a quick $250 by literally doing nothing to diagnose the actual problem with the vehicle. Lucinda, the store manager was beyond rude. She treated me with nothing but vitriol contempt in the most condescending way. I'm at a point in my life where I do not abide rudeness when I am giving a company my business. I proceeded to protest outside the store for a period of approximately one month. I would not recommend the Goodyear service center in Keokuk, Iowa. They are rude, overpriced, and will do unnecessary work on your vehicle in order to make a profit. Needless to say, I did get the fan motor and fuse replaced and the air conditioner is now running fine with no issues. Had they simply done some basic diagnostic work instead of evacuating the refrigerant and refilling it just to make a quick buck, they could have found the actual problem and repaired it. Shame on you Lucinda, you are a rude condescending nasty person and you have no business being in a managerial position. Shame on the district manager, for hiring people not qualified for the positions that they feel. And shame on Goodyear in general for lack of oversight of their service centers.
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May 2023 by Russ Robinson
Called to have my brake fluid flushed and filled, they knocked it out in under an hour and didn't try to upsell me on anything. In fact, they knocked $20 off. The ladies at the service counter were friendly and just a pleasure to deal with.
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May 2023 by John Benjamin
Mom had a tire go bad that she purchased here two years ago. They gave her an estimate of $1300 for 4 tires and a bearing that they admitted later were all within specs. The car needed one tire and an alignment which is what she came in requesting. Instead of replacing the tire that she asked for, they sent her (at 90) back home 30 miles away on her donut. I later discovered that the four tires and bearing and alignment they quoted should have been $400 less according to their listed sale prices. Though the two women up front were very kind and helpful, the overall experience was horrible.
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May 2023 by Liz Cass
I went to T.O. Haas to get an alignment that told me I needed $700 worth of work on my vehicle took my vehicle here and had the correct work done for less then $200
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May 2023 by Lori
Car needed new ignition. Called Monday morning. They got me right in. Done in an hour and back on the road. Very friendly. Great job. Thanks SO MUCH!
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April 2023 by Michelle Cooper (chell)
Super nice and not sure about price of tire but overall the staff you very nice and very helpful, thanks!
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December 2022 by Karen Edmondson
Shout out to the employees of Keokuk's Goodyear. I had taken my van in for service and after they were finished a young man got into my vehicle and proceeded to just sit there. When I came to pick it up shortly after and they discovered that it wasn't anyone who should have been in the van, Chris and one of the other guys went out and got him out. Cinda then walked me out and checked to make sure that there wasn't anything left behind. They went above and beyond! I'm so grateful.
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November 2022 by Kelly Ishmael
Chris and Cinda were the mvps of my vacation. I rented a car and the rental company (hertz) told Chris that I had to pay for the tire that was faulty before i got it. And there was nothing they could do for me. I'm in tears as I'm a bridesmaid trying to get things together for the wedding and on the wedding day. Chris and cinda helped so much and were so kind while I was upset and frustrated. They cared about my situation and went above and beyond to get me the paperwork I needed to get this settled. If I ever go to Iowa and need help again I know I could count on them
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October 2022 by Adam Ness
We were camping in town and the trailer hitch wiring was having trouble, and they were happy to put the car up on the lift and fix it. Took only a few minutes and he did a great job!
