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“I personally worked with Kristin during one closing and one refinance. Kristin quickly responded to all questions and concerns, kept me updated on the progress of each event, and went out of her way to meet me to sign papers. She is professional, enthusiastic, and so knowledgeable. She put my mind at ease through the entire process.Thank youTamara”
“When applying for a holiday loan they really made the process go easy! Great customer service! They were very fast to contact me about the loan, getting the loan processed, and getting the money deposited into my account! Very happy I decided to go with Members 1st!”
“Best bank in Ames. I have had an account and dealt with First National since probably 1978 or 1979. I've also dealt with, not going to mention names, a couple of the much larger banks in Ames that was a real nightmare. First National has been and seem to continue to be a much more personable,friendly, and caring bank. I have not had any problems I've experienced at many of the larger banks. For an example: I had a truck loan at one of the "big name brand" banks. I paid my loan off about one year early, it took me eight months to finally get my title after many many phone calls and other unnecessary BS. What a pain in the butt. I'll never use another " name brand" big bank.”
“I recently reached out to GICU re: a loan for a used vehicle. Althair Peralta and the rest of the GICU team were responsive and patient, enabling us to complete the process from start to finish in record time! Thank you, GICU!”
“I’m only leaving this review because I was looking at opening an account here. I’m reading other peoples reviews. People whining about getting their vehicle loan statement late or not getting stuff in the mail on time. Do you know when your payment is due when you sign the loan papers! Take some self responsibility. It’s funny you blame the financial institution, but don’t take responsibility for yourselves. The only issue I see with this credit union is the fact that they have allowed imbeciles to open up accounts who are not smart enough to manage their own finances. I will definitely be checking this place out.”
“Just moved to Ankeny and started new accounts at Central Bank. The branch manager was extremely helpful explaining the various options available that met our banking needs. All the bank staff are friendly and eager to assist you in whatever you need to accomplish. If this bank had problems in the past the management team has made corrections to make it a very good bank now. We are happy with Central Bank. Give them a try, we think you will be happy too.”
“My visit to this location was excellent. Devin was very helpful with the details surrounding a loan I wanted to take out. The management team assisted Devin to make the process very easy. The tellers and other staff were very friendly with other customers that walked in as well!!”
“David Tucker at Great Western Bank has been absolutely wonderful to work with. We've gone through him for two separate loans now and both times he has been prompt, professional, helpful and patient with all of our questions. I highly recommend working with David for your loan needs!”
“Today, my girlfriend and I brought in our loose change to be exchanged for cash. There were two tellers there that helped us count our change, and even though they don't have a coin-counting machine there, the process was fast, efficient and fun. The tellers were both very nice, it only took about 10 minutes (for $77 worth of change) and we had a great conversation! I would definitely recommending coming here to exchange your change for cash and for great service.”
“Anissa in the Ames office is simply amazing. If all of your representatives are as awesome as Anissa, your customers are in the best hands. She not only made my problem feel like it was so easy to solve, she also added her own personal touches. She is so kind. She deserves the highest accolades!!! And probably a raise…..??”
Closed
525 Main St, Ames
Banks
“I am so glad that BMO is in Ames!
I have banked at Bank of the West in Ames since it opened it's doors. They provide great service, timely and accurate accounting and always take time to graciously assist me with my every need. I especially like their online banking as its simple, easy and accessible.
The entire staff is wonderful at helping me in person and on the phone. I truly appreciate this!
I was also a banker at BMO with family members in Wisconsin so I was thrilled when they merged and came to Ames.
I have several accounts at now BMO and I highly recommend utilizing this great bank.”
“Went to get some accounts made and handle some sticky stuff that we've been issues with when trying to deal with over the phone. Jim Briggs was the person we had an appointment with and he was an absolute beast. He deserves a raise - not only did he got everything taken care of but gave us a stellar conversation alongside. The man deserves a raise”
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“Judson and Brooke are the best! They do not mess around they are quick and know what they are doing. I highly recommend them to anyone looking for commercial financing.”