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December 2023 by Frank Gonzales
Great help from Jonathan, had to get a screen protector replace. Keep up the great job
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December 2023 by Raven Wessels
Jonathan and Jared were extremely helpful in establishing new service on my plan! Went above and beyond! Very friendly, would recommend!
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November 2023 by kim kleckner
Arrived at 10:40 and they were closed. Supposed to be open at 10.
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July 2023 by Adam Boelter
This location sold me the wrong cellular plan and when I corrected it with AT&T I could not get my money back. AT&T told me that this store is a third party reseller so they couldn't return my money. When I asked to have my money returned because I was not using the service that they sold me, they told me that they have no way to refund money. I disputed the charge with my bank and they are fighting the return of my money. On top of that I have just received another charge from them when I have no service through them and they are refusing to talk to me about them stealing more of my money. Don't go to this location if you want good customer service.
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June 2023 by April Burns
Torri the employee there was so great, great service great cust service overall just excellent in general
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April 2023 by Andi M
Employee was Rude, Unhelpful and Dishonest! I was uncomfortable with misinformation and asked to stop the transaction mid way through and was told no! my recourse is to call my card company and dispute with them! I left empty handed, 254.70 charged to my credit card. AT&T just lost an 18 year customer!
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January 2023 by Local Guide
Nice staff. They were unfortunately unable to help us today but they did give a phone number that may be able to help
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January 2023 by Christina Coveyou
If I could give less than one I would… They were useless, clueless and super rude. I was in a car accident and my phone was destroyed - I wanted to know if I could setup a temporary phone while I wait for insurance to settle and get a new one. They insisted they needed my destroyed phone for the switch after I pried the information from them. They spent most of the time standing around looking at the iPad and ignoring me.
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May 2022 by Gloria Ritchie
AT&T employees are all so helpful. They helped me sign up for paperless billing. They spoke to my husband about his new phone. All their information was great.
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March 2022 by Robert Lobue
Hours posted on the door showed 10:00 a.m. to 8:00 p.m. Monday through Saturday but yet they were closed at 3:00 p.m. on Saturday.
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December 2021 by DW
My daughter and I found this AT&T store called Mobily, in Hiawatha, IA to be the best store! The store is very clean, and the guys who helped us were extremely knowledgeable, helpful, and courteous. We live an hour away from that particular store. But after having a very disappointing experience at the AT&T store where we live, we decided to try Mobily in Hiawatha. We are VERY happy with our experience and will gladly drive the hour to go to that location any time we need.
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November 2021 by Callie Dixon
It was my first time going into this location and everything went great! T. Dillinger was so helpful and patient, I am happy to now be an AT&T customer:) Thank you so much!!
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October 2021 by Jeff Cater
Great experience. Very patient and helpful. Highly recommend.
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September 2021 by Amy Conroy
Bryce was amazing and helped me very quickly with everything I needed to get done. When I had to come back for another issue the same day, he got it cleared up immediately and then helped to answer questions I had about my bill. The customer service experience I had at this store was outstanding.
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September 2021 by Robert Jett
Awesome Customer Service! Made me feel welcome from the minute I walked in the door. Staff very knowledgeable.
