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“New Dollar Tree in Grimes! Finally! Located by the post office. Just like any other Dollar Tree. Simple and convenient store. Has all we need for dollar finds. Service is nice. During pandemic all employees are masked. Mask mandate was lifted in May 2021 so patrons are not required to mask. Clean new store. Will visit again!”
“This is not the closest DT for me but I will travel to this location because it’s my favorite DT! They are amazing!! They ALWAYS have all the newest products/seasonal items out & well stocked while other locations are still unpacking the same items or some haven’t even started yet! They always keep their inventory well stocked and offer a lot of items that other stores don’t seem to carry. They have the BEST craft section that is always well stocked and well organized. I will go to locations closer to me when I need something and it never fails, I always end up coming back to this location to get what I need and they usually never disappoint! Staff is usually always nice and helpful, never any issues!”
“I go out of my way to come to this store..It is always super clean well stocked and the employees are fantastic. Brie is so sweet and the others as well. This type of customer service you don't find at many places anymore. You will thrive while your competitors are closing. GREAT for DG..”
“I go out of my way to come to this store. It is so clean, well stocked and the employees are the best! Brie is so sweet personally came to help me purchase a phone charger to fit my phone and length I needed. I am sorry you have to deal with thieves that think they entitled to TAKE without paying. You will outshine your competitors, that's great for DG..Those that steal is why prices are going up everywhere, so don't hesitate to call the PD, they shop too BILLIONS being stolen. causes price hikes for everybody! Your customer service is rare to find, so keep up the excellent job you do. ????”
“They’re recently under new management. The new staff are not only respectful, but go the extra mile to help you find the product you need. The store has really turned a corner.”
“The employees are always nice, but sometimes the store is not neat. I know they only have a few employees, and when the truck comes, putting things away is hard to do when they're busy, but there isn't a lot of room to move on truck days. Item availability is less of an issue now, but was a big problem recently”
“they are always helpful & knowledgeable. they work hard at keeping it tidied and stocked with a good selection of products. and most importantly, they are genuinely "happy" to be there and it shows.UPDATE 03/13/21: to the young woman working (I will get your name & add it), who helped me with a cord to charge my phone, you went above & beyond! I am so grateful that because of you, I was able to retrieve important pics and other personal data from my phone before having to send in to insurance for reimbursement. I am touched by the kindness you've shown. The world needs more people like you in it!”
“Well I'm impressed by the customer service that the new guy Don did. Above and beyond he goes just to help others and he's putting smiles on everyone's face , I mean that alone brings me joy. Thank you for your time.”
“Pretty good Dollar tree. There are no frozen items, but otherwise decent selection of what you'd expect from a dollar tree. I like getting decorations here every once and a while.”
“This location has obviously put in extraordinary efforts over the past few months to improve the customer experience. It is still a work in progress, but certainly will get there quickly this way. Aisles were clean and items were in categories, neatly shelved or hung up appropriately.”
“I’ve been to this location many times with my grandma, the area might seem ruff to those who aren’t from around here, but if you need something to eat, or something for your home it’s a great place to go, my grandma always gets sparkling flavor infused water so if there’s any lovers of that beverage reading this , hey you’ve just find your new go to spot.”
“The girl at the counter is the reason for this rating she’s always so polite to everyone who comes in and strikes up conversation with them easily she’s professional and helpful on top of being a positive person. 10/10 other dollar trees are dreary bc of the workers not this one. I bought $50 worth of stuff and she didn’t even hesitate or sigh when it came to bagging it all and she spaced it out! Not just all in one bag like I’ve seen before. Love it love her, give my girl a raise fr fr”
“It's a Dollar Tree. I don't come in for the customer service experience, though all the workers have been friendly and helpful but I come because it's cheap. Praise Dollar Tree for being so close to me and having most everything I need!”
“Have to be careful of the time of day, unfortunately when many kids are out of school I have seen them messing around (throwing things over isles and opening a lot of merchandise) the staff try to keep it fairly organized, but because of that it is a little bit of a mess. I feel bad giving 4 stars, but I wish there was something more that could be done about the destructive tendency of others who don't know how to behave in a store.”
“I think I am a Dollar Tree "Junkie ". It seems I shop at Dollar Tree for most of the items I need and if I can't find what I am looking for there,then and only then do I move on to shop somewhere else. Most all the stores I shop at ( 63rd and Grand,SE 14th and Army Post road) I do shop other Dollar Stores,for the most part they have almost identical items stocked,every now and again I will find something different at each store,kinda like Christmas ? ? I don't see any issues with cleanliness and staff are usually friendly and helpful. I am not happy about the 25 cent increase in the cost on each item I buy. Because of this increase I find myself now doing Comparison shopping on price,before the increase I just bought the items and pretty well new I was getting a Bargain. I still like and shop at Dollar Tree, and will continue to shop at Dollar Tree.”
“This is my favorite Family Dollar in the entire County. They always have stocked items that are not at other family dollars. Also the staff is so friendly like come on this is Family Dollar:-)”
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“This place is amazing! I guess they are under new management for a few months and since then I've noticed the place is so much cleaner and organized. I used to hate having to go there but now it's great :)”