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June 2024 by Tina
They told me the hard drive was bad, ordered a new part that was defective, then ordered same part again. After a week of waiting our company i.t. guy drove two hours and he had it up scanning and faxing with in minutes. The hard drive wasn't bad at all. I'm sure ill be billed for the three service calls, two parts, on top pf that the week waiting and wasted time loss of work when it didn't even need the hard drive. The service tek took several personal calls while here but on one call to his supervisor, I could hear the guy talking on the other end and he told him to tell me it needed the part and to make the sale. At first I thought I probably didn't hear it right, but now I know it was a set up sale. I do not trust their honesty now.
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November 2023 by Andrew Mohrfeld
Had a very specific request for office supplies I couldn’t find any where else. They were very helpful and had plenty of options.
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November 2023 by Steve Ferguson
Koch Office Group is Top Notch, great service, great products, great people
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November 2023 by Nicholas Honer
Very knowledgeable. Bought a chair for my home office it’s excellent
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September 2023 by Randy Thompson
Koch Office Group did a superior job on our corporate /marketing offices at one of our businesses . The cubicle layouts turned out to be very functional and made our employees much more productive. They know what they are doing.Most importantly , Dutch, Ella, and their employees are great people to work with !!I give them and their company 5 stars !! Randy Thompson, Great Escape and Plaza Lanes
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September 2023 by Greg Gorgone
Wow. Great service directly from the owner! I was in town for a meeting and decided I needed some handouts at the last minute. With grace and professionalism, they printed a small job for me. Thank you very much for being a great ambassador to the city.
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September 2023 by Tim Lowe
our experience with KOG has been first class, whether it’s the supplies, the service, or the copiers we use - highly recommend doing business with Koch!
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September 2023 by Ms.Angela
To the owners of KochThank you for being so kindand thoughtful. Customer service was exceptional you were very friendly. Looking forward to returning.
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August 2023 by Jon Schultz
Koch Office Group is my go-to place for office chairs and other ergonomic products for my physical therapy clients. Dutch and his staff are subject matter experts in the office products to not only enhance productivity, but help your employees stay healthy while working. I highly recommend Koch Office Group.
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August 2023 by MARK VANOORT
Koch Office Group has great employees that always help and get my orders done fast and right. I was about out of invoices and did not notice and they rushed my order through, and I never missed a beat.
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August 2023 by Mark Clark
Providing our office supplies for years, great service, pricing, they know what you need
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December 2022 by Carolina Wilson-UNI
Koch is always helpful when I call in. Their technician, Jim, is very thorough when he comes for a service call. He makes sure we are up-to-date on our machine every time he comes and is very thorough. We know our machine will be working top-notch when he leaves.
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November 2022 by Kelli Carlson
Hemminger Law Office has been working with Koch Office Group for our supplies, printer/copiers, office furniture needs for 20 years. They have always been very helpful, friendly and professional. Nate is always prompt with any needs we have and knowledgeable. Great bunch to work with!
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November 2022 by Iowa Motor Truck Association
From start to finish, and everything in between, we've had nothing but a great experience with Koch Office Group. Top notch service and top notch products.
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August 2022 by Jake Williams
Had some custom cards printed for our wedding. They turned out amazing thanks to the help from Jennie and the Koch team! They helped with my questions on stock to use, with the creative and cutting to size. Top notch!
