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January 2024 by PACE Valentine
Manager on duty had no clue how to do her job. Gave an incorrect price and didn't want to make the change. Argued in front of customers at the front if the store and went home an brought it online for cheap than your store from your own website. But she could not honor that house she know the proce was never that low. Your store lost this sale how many more.
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December 2023 by S J
I’m mostly reviewing Staples new amazon return option. I had two pair of shoes I was returning and the cashier only scanned one barcode for both items. I told her there was a separate barcode for each and showed her, but she claimed both shoes were on the one barcode. I found this odd as I’ve returned my fair share of Amazon items and know there is always a separate barcode for each returned item.Of course the next day I see only the one pair was refunded. I had to go back into the store and fight with them for 45 minutes to scan the other barcode, the shoes were already shipped out. They did finally scan the other code which triggered my refund, but it was, and still is, under investigation.The cashier was whispering to her manager during this process how I must have switched codes, which of course is impossible. Amazon is a well oiled machine and doesn’t work like that. So, I’m out $40 I presume and a lot of needless time wasted for something that should have been a very simple process.I would recommend avoiding this place for any Amazon returns and just use UPS. Maybe training for associates wouldn’t hurt either.
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September 2023 by Leanne D.
Second time I've tried to buy an office chair here and second time the woman who works the department (Middle Aged, medium brown wavy hair) has refused to acknowledge me. Both times I wait for her to finish helping the person before me, she contact, etc only for her to ignore me when she's done with them, walk away then walk back behind the desk up front to eat. Exact same thing both times. I've never spoken to this woman, or anyone in the store prior, so there is no reason this woman has a logical reason to ignore me. I am not 15, I'm clearly an adult waiting to get help. It's insane.
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August 2023 by Liliana F.
Staff is useless and CLUELESS. Be prepared to spell out what you need, bring pictures to help them understand. Explain things like they're 5. That might help. We also tried to purchase a Chromebook and repeatedly told them which one we wanted, they continued to tell us we should buy something else. We insisted that we knew what we needed. After too much back and forth they tell us they don't even have the Chromebook in stock. Waste of time.
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April 2023 by william shaw
The staff were very helpful in finding everything.
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March 2023 by Sienna Lynn
The ups store in here refuses to take Amazon return without a printed return label! Refuses the QR Codes!! Update your system!!!
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March 2023 by Meghan Erickson
Jenny was super helpful when I needed some prints done quickly and mailed out. She was thorough in giving me many options to suit by budget and went above and beyond to make my day so much better. I will be back!
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February 2023 by Meghan Stransky
Jenny was super helpful when I needed some prints done quickly and mailed out. She was thorough in giving me many options to suit by budget and went above and beyond to make my day so much better. I will be back!
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December 2022 by Jenni Moy
The young female cashier was very rude.
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August 2022 by Michaela M.
Staples refused to print my documents, even though the licensed permissions are right on the front of the document page. Never has this been an issue with another Staples or another printing company, but they stated I, specifically, am the only one with the ability to print the document. Great! Except I don't have a printer. So when I have the permissions released, that's your job! Ridiculous and so misinformed.
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April 2022 by Naomi Dodd
Great customer service! Print department helped me to fix an issue. I was so happy that the employees took the time to make sure my order was exactly what I was looking for.
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April 2022 by Wade C.
Estimated time delivery for business cards is April 17-19, currently the 22 and I need them this weekend, never order off there site.
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March 2022 by Minespidur
I'm going to be giving this review of Staples from two perspectives: that of an employee and that of a customer.As a customer, this place has pretty much all of your home office needs. Laptops, office chairs, notebooks, printers, calendars, you name it.As an employee, let me preface by saying I worked here for a few months. I applied for a specific position I was interested in being trained in but after a very short period of time was moved over to cashier without any real reason (I assume it was because they didn't think it was the right fit for me but still wanted to keep me there). This, coupled with how I was treated by some of the people here, was one of the biggest reasons I quit.While the managers here are polite and fairly personable, if you're thinking about working here, I'd strongly consider going to either Walmart or Target which are nearby and pay a bit more than Staples. Trust me, you do not want to spend 8 hours a day standing at a register dealing with mostly elderly customers.
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July 2021 by A B
Great service and nice selection. Free lamination for Covid vaccination cards (at least for now)
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June 2021 by Chase Martens
the short woman with curly hair in the copy center was extremely rude i’ll be getting my prints somewhere else