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January 2024 by Hudson H.
They charged me 99.99 dollars when the tag clearly said 86. And the manager said that those were old tags and that the new ones fell off because the item was in the sun but it was on the top shelf .
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November 2023 by Joey R.
Horrible customer service seems like every time I go in there they do not want to take the time to see what I have to sell. They are very short tempered and almost smart ass like if that makes sense. If you do not want to work at a Buy Sell shop or a pawnshop like business, then go find another job flipping burgers. Theres 1 kid that is very helpful and always goes through what I have with care and precision. I think he's the only one without a beard. The other three with long hair are completely out of line. Sometimes I've asked for a manager multiple times and they just keep recycling through different people every time I ask . I asked one of them why the price was different on the same item and he mentioned something that had nothing to do with it so when I got home after I had purchased the cheaper one, I found there was a hole in the packaging......... weird that was never mentioned, and that is exactly why the price was lower. I keep giving them the benefit of the doubt and not doing this, but I've had enough.!!!!!! Please hire people that actually want to be there.!!!!!! I will be buying my games and cards elsewhere for now on so sad I remember coming in here when I was younger and it was like heaven on earth!!!!! Now it's like .... Hmmmm I wonder who's working
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September 2023 by Mr. Road Warrior
Very good customer service.
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September 2023 by Katherine S.
The woman working today 8/22/23 was very polite and patient with our kids. Good selection, decent prices for Switch items and FNAF.
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August 2023 by Captn65
Keep a close eye on sticker price and what the register rings up!!!!!!!
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August 2023 by Scott Schmidt
Return policy is absolute garbage. Bought a headset and it had static. Went to return it and couldn't get money back.
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July 2023 by Shawn Dackonish
Look, so by this point most people already have reservations about the company GameStop. But I'm not here to write a book, so here's my standard review, just know i recommend against GameStop if you have an alternate option.Pros:-I did meet two nice employees-Variety-Quick serviceCons:-One of those two employees still upsold-A third employee was standard GameStop trash-PricesI always recommend going to the local old school game stores instead and the one around here i believe is Disc Replay (which was okay, but better though!)
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July 2023 by Dezzie Savoie
They were very helpful and patient and really seemed to genuinely care.
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June 2023 by David Jensen
Don't open till 11am on SATURDAY!!
Watched no less than 10 people walk up and try the door in the half hour we waited.
Way to make money and keep customers happy!!
How bout you open at 8 or 9 on the weekends like everybody else?? Hello???
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April 2023 by Marcie Buckallew
Absolutely spectacular customer service! I wanted to get my son a new xbox without him knowing. News flash he was with me! They helped me keep him busy while another whispered with me about the purchase. The transaction was completed within 10 min or so and they put it in my car without my son knowing!! Polite, efficient and knowledgeable!
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April 2023 by adam mills
Overpriced think the public is stupid won't pay a fair price for trade in
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March 2023 by Benjamin Lavicka
Trey was unbelievably helpful. He was super friendly and talked with my son and I for about an hour helping us learn more about pokemon cards. He also signed us up for the rewards program which just about paid for itself in the first purchase. We received 10,000 points for signing up and then 5000 every month, which is a free $5 pack of cards every month for 12 months. We'll be back for sure!!
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March 2023 by Terry Wilkerson
I bought a VR headset and it quit charging within a week. GameStop helped me replace the defective unit quickly and painlessly.
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February 2023 by Marshall Hinds
Lots of new games, no sele tips of kid used games. Even a spare controller was a tall order. If you want new great, if you want to try some games without breaking the budget... maybe the library?
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January 2023 by Jason Fredenburg
Offered help right away, nice selection of games also, good experience.
