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September 2023 by Rachel Johnson
Nicely organized, great selection of goods, a little pricey, friendly staff, all around a goof place to shop.
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February 2023 by melanin planet
Walgreens worker's are they allowed to smile at the customer's? The morning shift at 5am are not friendly .
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October 2022 by Gary Halverson
Went to pharmacy asked about OTC product & where to find it, told me to look in the isle weren't interested in helping, no wonder companies are starting to close locations. Even professional people don't want to do there job.
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September 2022 by Megan Rife
Pharmacist called this location to see if my medication was in stock because my usual location was out and it was back ordered. They had it so my doctor called in script again. I then called to see how soon it could be ready since someone was nearby and could pick up if ready within an hour or less. I called at 11 AM and was told the soonest they could get it ready was 2:30 PM that day. Then suddenly my app was showing that the medication was out of stock. So I called and spoke to a girl and said we were just told that you had them in stock she says nope we haven’t had them in stock for a long time and I’m pretty sure it was the same girl I talked to this morning who said it could be ready at 2:30. No professionalism and no idea how to run a pharmacy
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April 2022 by Mike Morgan
I ordered a couple 8X10 photos online for pick up and when I picked them up, they said I was supposed to look at one because it looked odd. I opened it up and the photo was completely smeared and looked like a printing issue, not an issue with what I submitted. Clearly I couldn’t accept it and just had them take it off. Instead of trying to reprint it or calling me once they noticed it to try to resubmit or resolve it, they waited until I picked it up to make me aware.
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March 2022 by Richard Eisenmenger
I always a great place to shop for your medicines and other needs. However the lady that checked us out was very rude and slow to us because we were wearing masks. And she acted as if you really didn't want to deal with us in the first place and was wanting other employees to check us out
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February 2022 by Kimberly De Bow
The store itself is fine. This review is meant for the pharmacy!! Their open hours keep getting reduced, some days they aren't even open due to pharmacy staffing issues.Almost every time I try to go through drive thru they "can't find" my prescription. I go in, and it's usually there. Like ... that defeats the drive thru convenience I was going for.But my BIGGEST complaint is their programming issues. Their walgreens app is constantly telling me my prescriptions are ready, but when I go there, they are not.Or, when my doctor sends them over, they get lost. Seriously, this has happened several times where the doctors/nurses, etc. Can see on their screens that it was sent and received, yet prescriptions are getting stuck in some kind of queue in their system. Long story short, I have to call and get them resent. Like, Walgreens corporate, can you get IT in there???Also, added pet peeve, they take forever (if at all) to answer the phone. I've recently been so annoyed with all their issues, that I've switched to a different Walgreens and so far, it's been WAY better. As I said, it's this location of Walgreens on Edgewood and Johnson that really needs to get their sh*t together pharmacy wise.
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January 2022 by Ronnie Harford
Waited in pharmacy drive up for over 25 minutes.
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December 2021 by Lynn Brown
very slow and acted without proper information inconveniencing our family
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November 2021 by jimmie highly
Intended to get flu shots as we have before without any issues. This time we were asked for our Medicare card -- we have a Medicare Provider insurance but they wouldn't take it, they have before ! We left and went to anther pharmacy received the shots, no problem. In the future we likely won't go there.
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August 2021 by Dillon Besser
Least competent pharmacy I've ever dealt with. I have given them 3 years because most convenient to our house, but the issues are just too consistent. Prescriptions are always delayed. When I call to try to solve the issue, they are rude, cut me off, and do not take note of what the issue is. For over a year, they incorrectly submit a prescription to insurance every time. I call and try to explain each time that they should make a note. Their response is always we are busy and then hang up. It is stunning that something simple cannot be fixed.
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August 2021 by Angie Brazier
I went here to get the Covid vaccination, there was no one other than myself at the pharmacy, so I thought it would be fast and easy. As it turns out it wasn't because the three people behind the counter were doing everything else except for going to get my shot after I filled out the paperwork --including taking out the garbage! Needless to say I got tired of waiting and left. I won't be going there again.
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August 2021 by 99
Stood at pharmacy counter for about 5 minutes, literally watch the clock hanging on the wall behind the counter. Not one person even acknowledged I was there. I made a comment that I must be invisible didn't even look up. There was absolutely no one else waiting.I walked out without purchasing anything I will never be back. It's obvious they have too much business and didn't need mine.
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June 2021 by Rachel W.
This is a review for our drive-thru experience at the pharmacy only. Absolutely horrible customer service. Employee asked for our name, then to spell our last name and then to spell our first name. They're all pretty basic, but we weren't bothered by this. Beyond this necessary communication the employee said zilch to us. The woman was absolutely miserable. Once our prescription came through the window there was no "thank you," or "have a nice weekend." This was a huge departure from the super nice and engaging pharmacy manager who works here. Yikes. If anyone from Walgreens is reading this and you can figure out who was working the Edgewood Rd. drive-thru window on Saturday, 06/12/21 at 2pm, please encourage some additional customer service training. We inadvertently had a prescription filled here, but won't be going forward.
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May 2021 by Josef Kralik
No problems. Ever.