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January 2024 by Shaun Hawkins
Couldn't provide price sheet couldn't provide business card couldn't provide information on wiper replacement said they checked fluids they didn't said they checked filters they didn't said said they vacuumed they didn't said they checked tire pressure they didn't asked for different oil options they couldn't tell me.. before I even walked in the place people were angry with the place even the mother of the person at the counter was angry about all the same things I was (seriously.. the mother of the employee was there and angry) customer before the mother was angry because they said they filled coolant (payed service) absolutely ridiculous.. brought in a new vehicle with no issues prior and left with a vehicle having an engine knock and engine tick absolutely never visit this location.. if you must just throw money on the floor and say goodbye because thats what is going to happen if you give them your keys.Took vehicle to another shop and they informed me that jiffy lube didn't even fill the oil all the way or with the proper amount and the oil filter was not even replaced though I specifically asked for it to be.
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January 2024 by Tiffany S
Always quick and efficient. They are very nice and not pushy about anything extra. Clean car when done, great service!
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January 2024 by Taylor Bigbee
I went to Edgewood rd location in Cedar Rapids. Trinity was soo helpful, explained everything in detail and in a way that made me feel like I could understand, and she didn't make me feel dumb when I didn't know something! He was amazing!
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January 2024 by Cathy Bissell
Nice people to work with.
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January 2024 by Bailey Lange
I do not recommend this location. Charged me 80 dollars and stole my belongings out of my car.
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January 2024 by Annie Kirchoff
My car wasn't making a noise when I brought it in and now it is.
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December 2023 by Nicole Demery
They were very quick and friendly. The price quoted was the price paid. In and out.
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December 2023 by Scott Jensen
I asked to have tires aired up. Never got done. Pricing is high for service I got. Said they vacuumed the inside that didn't happen. Didn't top off w/s washer fluid. I won't be back.
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November 2023 by Nadine Hobart
My uncle is a mechanic and owns his own shop,i have only ever taken my vehicles to him but he's so busy right now and I needed a oil change. I was referred to jiffy lube. So I called to see if I could come in and Richard was so nice and very helpful! I highly recommend them! Not only are they good at what they do they have good customer service skills too. ?
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November 2023 by Alyssa Telecky
Had a great experience. Super fast and helpful service! They went above and beyond helping me with some extra questions. Thanks!Service: Oil change
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October 2023 by Jason Hedges
there are cheaper places in town for oil change but i have beengoing here 6 years and I never experienced any of the problems others have posted. Work was done right and fast no wait and I am always a walk in....sometimes they dont have a bulb light or air filter on stock that i need but i can go down street buy one and they put it in forServices: Air & cabin filter replacement
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September 2023 by Kitkat Thompson
I personally will never go to the Edgewood store again after they forgot to put my oil cap on. Marion location fixed my problem by power washing my motor off after oil went everywhere they also got me a refund. I recommend the Marion location. I give Marion location a 5 star. I'd do 0 stars for Edgewood location.Service: Oil change
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September 2023 by Zain Rashid
They didn't disclose the price for an oil change and i didn't ask, as I've never paid more than $39 to $59 for an oil change, synthetic everytime.So when the bill came in for $80 plus tax ($86 total) for just an oil change. i was pissed.Service: Oil change
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August 2023 by Joann Zobac
Got an oil change in June and have been seeing oil stains on driveway today was a big one had by husband take back in will see what they will do for us will post with an update, I have used them before and had no problems so disappointed hope they can fix this:update they tighten the oil filter and topped off the oil said if still leaking to come back . So I did go from 1 star to 4Services: Air & cabin filter replacement
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August 2023 by Cindy Abbasi
I asked for an oil change and while they were doing it, a mechanic comes in with a dirty filter and asks if I want it replaced. I said sure. Come to find out it added $50 to my bill! So almost $100 total bill! Seemed shady and a cash grab. They must have washed my windows with dirty water...made my car a mess! See pic. This was under every window.Last time I went there they screwed something too tight and ruined a part (according to another garage). I took the part to them and showed them. They said a manager would call me. Never heard a word.