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January 2024 by Crystal H
Had to get a rental due to car accident. Rented a 2023 Dodge Charger. It was awesome and service was great.
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November 2023 by Bob Mcfall
Been waiting for a vehicle. My insurance insists on using enterprise. Fine. However they told me friday they wouldnt have anything for me till monday morning. Okay ive been without a car for 10 days already, whats another 2 days. I have been calling all morning and cant get any help from anyone. This will be over two weeks now of not being able to work. All from an accident that wasn't my fault to begin with. How are we supposed to make a living with no transportation at all!
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November 2023 by Robert Nichols
Great service and friendly staff.
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September 2023 by Carla Primo
The location on 16th in Cedar Rapids is awesome. Customers service on point. ENTERPRISE rental is the only way ?
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June 2023 by Bre Podgorski
As some other customers mentioned, I don't normally write reviews but it's important that this is brought to light.My company rented a car for our colleague who had to get to a work event quickly. We rented the car weeks in advance and got confirmation that the car with booked. When he got there, they had no cars available. We were left scrambling and had to work with a third party service provider to book with another rental place quickly. We are setting parameters in our system that employees can no longer book with Enterprise because this is not the first time this has happened.This seems to be a company wide issue, not necessarily related to the employees at this location. But something needs to be done to prevent this from happening again. In the meantime, we will be going elsewhere.
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June 2023 by Rick Fresquez
I've been renting @ least twice a year, and I just can't say enough about their professional and courtesy service! From pickup to return, they really are the best! A special and heartfelt shout-out to Dominique, Thanx so very much.
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February 2023 by Francismael Morales
Made a reservation a week before the date and they called me today, same day, to tell me they didn’t have cars available. Don’t rent from Enterprise. They may be cheap but you will pay dearly if like me, you were counting on the car for an urgent matter. 0/10 I will never do business with Enterprise ever again. I will not recommend them to anyone ever again.
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February 2023 by Ryan Spratt
Cale is phenomenal. He always has a smile on his face, and goes above and beyond each time I see him. He listens and offers to solve any problems quickly and efficiently! Thanks for making it easy each time!
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February 2023 by Abi Kolosik
Everyone here is so friendly and nice! The process of checking in and returning a car is super fast and easy, they’re awesome. Also shoutout to Cale!
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December 2022 by Lucas Hawkins
Kale and the crew at enterprise were awesome. Once they got the order from farmers insurance they called me within a day, set up an appointment to pick me up at the repair shop, and when my repair was done they took me back to the repair shop. Hands down best service ive ever had. I highly recommend this company and its location in Cedar Rapids if you need a car rental company.
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October 2022 by Joseph Deal
Great experience at this location. Cale was extremely helpful and professional in going over everything with me, and even arranged a ride to the airport when I returned my car. I'm very pleased and will definitely return to this location the next time I am in the Cedar Rapids area.
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August 2022 by Kyle Bartachek
Double check your reservation so that you actually have a car available. Apparently, a confirmation number means nothing.
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June 2022 by Beth Chacey
I don’t usually write reviews, but in this case I have to warn people about this Enterprise location, and its other locations in Cedar Rapids. I showed up to get my reserved car and they had rented it to someone else, and had no other cars available. The nonchalant delivery of this information to me was galling. My prepaid reservation meant nothing to them. I was promised that I would receive a call from a manager who would try to locate a car for me. I waited and I waited. He never called. I was supposed to leave town on a trip and had a non refundable Airbnb reservation. My car was in for repairs. Enterprise left me in the lurch. I have been a faithful Enterprise customer but will never rent from them again. Not that they will probably even care. But to anyone else looking to rent from them, beware. Their business practices are dishonest.
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June 2022 by Stacey Hunt
Nolan the manager on 16th ave is amazing. Helpful. Give the man a raise. Wonderful customer service. Thx Nolan
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April 2022 by Dalton Robertson
They are very friendly and helpful I am more than satisfied with my business here we were stuck in a tough spot and they went above and beyond to help out thanks alot guys 10 10 recommend