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August 2022 by Linda Heil
The staff was excellent especially Ashley in helping set up a new phone & service.
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July 2022 by TJ lange
Welcomed the second I entered the store. Woman went to back and got her coworker and we were in business within minutes. I told the guy what I wanted to do, he showed me the exact phone I didn't know I wanted until that moment and we were done within 20 minutes I'd say. He was very knowledgeable with his job and ibfelt good when I went to leave. The only downfall is the ridiculous price ATT corporate puts on assesories, $90 for a screen saver, (which he put on flawlessly) and a clear case, but I did get a fast charge cord for free.....all worth $90? I'd say maybe $50 after all i am buying a phone that retails well over $1200.....come on suits, lighten you pockets a little I don't think you'd miss a few thousands in your fat bonus checks. Anyway, overall great store, great people and I'd recommend every time.But, Shame on you corporate america!! You are better than that. Lol
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June 2022 by Bernardo Botello
Great customer service! Seth was amazing and helped us with everything we needed!
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June 2022 by Seth Cooper
Great store! Great customer service!
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March 2022 by Joseph Broughton
Fast but not to fast. I forgot to salesman name but he was the only one there.He was very knowledgeable,and friendly.
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September 2021 by Marie B
I worked with Carter and he was so nice. He took the time to work with me and set up my new phone. Even talked me into a new case. I usually get them on Amazon but he showed me a couple options an I ended up getting one. 5 star customer service.
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September 2021 by chemg11
They are unable to cancel a line and update my account in the store. I was told to call the 611 number. Doing business in person is standard-but not here.
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August 2021 by Liz Miller
The employees in this store are sooooo knowledgeable, kind, patient, and quick!!! Thank you!!!
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June 2021 by Chris Graves
Staff is very friendly and knowledgeable! I appreciate their dedication and willingness to help whenever I visit this store.
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June 2021 by Harvey Williams
I was very pleased for the service from the sales associate. I called in with questions about switching over she advised me to come in. As I walked in she assisted me. She informed me about all the benefits as well as the current promotions and was very detailed about everything. She also listened to me about my frustrations with my previous provider. Assured me there wouldn’t be any hidden fees and the amount I would save by doing the switch I was amazed. I would recommend Tiffany to every new customer.
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May 2021 by Terra Bonner
Employees do not know the information to tell a customer about their products, got incorrect information and also the manager gave us misleading information. Will not go back to this location until they have better Employees and Management
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March 2021 by Darrien Robinson
By far the slowest store in the cedar Rapids area every visit is 2+ hours for everything. The staff seems to be a little lazy. Definitely wish someone would have warned me ahead of time.
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March 2021 by Jessica Wertman
It has taken over a week and almost daily visits to still not have our services, that have paid for working correctly or in the case of our internet at all. We've spent close to $600 for trash service, a rep that continually lied to us and overall terrible and unprofessional service. If I could give no stars I would. I'm still thinking about returning all products and demanding and full refund. The messed up part is that if I decide to do that these people honestly think I'm going to pay a $55 restocking fee.....someone's lost their mind.
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November 2020 by Sophoun Phon
Take me 3 hour just to upgrade a phone. The manager Tiffany M. I don't think she knows what she doing. Come on 3hours to upgrade a phone seriously amd she wasn't nice either FYI.
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November 2020 by Mark Williams
Great service, good products.