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“5 stars! I came in to discuss with Matt Metcalf about my auto loan. He helped me to solve my issue with my insurance and made everything easier. He was very gentle and nice. I'd recommend anyone with Matt Metcalf.”
“I have been with UNITE for many years and do all my auto loans through them. I stay with them because your not a number but they remember who you are and make you feel like family. I know my money is safe and if they see something out of norm they contact me right away. I've found that the interest rates on loans are lower than others. I could ask for a better bank.”
“The last couple times I’ve been inside, I’ve had very pleasant experiences. The folks behind the counter are friendly and helpful and make you feel taken care of.”
“Tim Mack helped me with a commercial trucking equipment loan I was requesting. My experience with Tim was perfect. He answered all my questions, got the loans all set up, and any request I asked about he was able to make it happen. He never made me feel dumb, and never made me feel like an inconvenience. Tim even caught some errors on paperwork made by the dealership I was buying from and brought them to my attention so I could address them with the dealership. He actually saved me $5000 . I can not recommend Tim enough. He is one of the good ones. If you work with Tim, you can be sure he will do his very best to help you out and you will get an honest, trustworthy, humble banker who will give you his best everyday. Thanks a million Tim!!”
“US BANK is exceptional and of the highest quality. There is a reason that they are a “World's Most Ethical Company†year-after-year. Caring and kind staff, protection of assets, quality customer service, knowledgeable bankers, ethics, and great products are just a few of the attributions that make this National Bank superb. Not to mention, this specific branch makes all of their customers feel like family. When you walk in the door you aren't just another face; they know your name, are excited to talk with you, and always willing to help with any and all needs. There are customers that come in every day just for a cup of coffee and kind conversation. Trust me when I say, you want to do your banking here.”
“I love this credit union! Service is always outstanding they really do put their members first. So different than some of the credit unions that have moved into the cedar valley.”
“This branch has the absolute best people. I live in Florida and was in Minnesota for a funeral. I needed to send my company payroll and was having trouble getting my checking account working with payroll. I rushed there, 3 hours away and they were kind enough to stay 45 minutes late to make sure I could help my people. Their customer service is the best I've ever seen.”
“I recently opened a new account with Dupaco and have been treated very fairly all the way through. It has been easy to log in on their online banking and I look forward to moving everything over to them in the future. Congratulations on your new location in Cedar Falls, Iowa. Thank you.”
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“Just closed on our first home and could not be happier with how easy everything was while working with Scott Schiefelbein. He effectively communicated via call, text, email, and answered any questions I had at any time; never once leaving me unsure about how the financing would work out. I came into the process expecting a lot less and came out with a lot more, and will gladly reach out to him in the future for any financing needs.Thank you again Scott, we are very grateful.”