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February 2024 by billy howard
No one to help you. Didn't ask at check out if I found everything or needed help. Really disappointed
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February 2024 by Elida Perez-Ramirez
Like some makeup
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January 2024 by Stephen Dix
Wife loves it, ergo, I love it! Great place for me to get her gifts.
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January 2024 by Jessie I
Awesome
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December 2023 by Abraham Lincoln
Unacceptable Customer Service and Security Concerns at UltaI am writing to express my extreme dissatisfaction with the recent experience my family and I had at your Ulta store, highlighting both a significant customer service issue and a concerning security incident.Firstly, one of your employees, whose behavior was both rude and unprofessional, refused to handle my receipts or pass items directly. This lack of basic customer service etiquette is wholly unacceptable and left a lasting negative impression.Furthermore, our visit was marred by an unsettling encounter with a creepy individual who appeared to be following us throughout the store. This not only compromised our sense of security but also created a highly uncomfortable environment for my family. When we approached an Ulta employee to address this issue, the response was disappointingly unhelpful, and the situation was not adequately addressed.This dual experience highlights the need for immediate attention to both customer service training and security measures at Ulta. Employees should be well-equipped to handle various customer interactions, and security protocols should be in place to ensure the safety and comfort of all patrons.I strongly urge Ulta to invest in comprehensive training programs for employees, emphasizing the importance of providing excellent customer service. Additionally, a review and enhancement of security measures are crucial to prevent incidents like the one my family encountered.It is my hope that Ulta takes swift action to address these issues, ensuring a positive and secure shopping experience for all customers.
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December 2023 by Sara Tingley
Always great helpers in the store that know exactly where to point you. They are also very knowledgeable about their products which are MANY! ULTA has pretty good deals/incentives a lot of the time.
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September 2023 by Mary Wolfensohn
Becca the salon manager provided exemplary customer service to me on 9/21/23 . I would recommend her salon to anyone looking for professional treatment.
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August 2023 by Matthew Herron
The associates are very nice and attentive without being obtrusive. Obviously, their scent collection is a bit pricey, but it's high-end fragrances, not knockoff body sprays! Their men's fragrance collection is decent, but it could definitely be expanded a bit. I was disappointed that some scents weren't available to test. Overall, the staff made for a great experience, though!
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July 2023 by Mary Donovan
Love This Ulta. It's very clean and organized. All the employees are extremely friendly. Definitely a feeling of not wanting to leave and can't wait to go back. Great product lines to choose from.
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July 2023 by Minki Muad’dib
I recently visited and had an unforgettable experience with hairstylist Page. Her talent and artistry are beyond amazing! Page listened attentively to my vision and executed it flawlessly. Precision, attention to detail, and professionalism were exceptional. I left with a hairstyle that exceeded my expectations, and I highly recommend Page and to anyone seeking a remarkable hair salon experience. Thank you, Page, for your outstanding craft!
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July 2023 by Emilie Entrican
Love the store and I love all the employees they are super helper super friendly and wonderful people ♥️♥️
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May 2023 by Wayne Sutton
Nice but pricey . People working there are very knowledgeable
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May 2023 by samara
I love my hair more than ever after my last trim. Haley did such an amazing job with my curly hair. It looks better than ever natural and she did flat iron curls for my graduation day and I loved them. Cannot thank her enough. I had my hair butchered so many times before coming to Ulta! I am now scared to ever go anywhere else. Thank you for making my hair better than I ever imagined it could be :) highly recommend this place
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May 2023 by Phyllis LaCroix
Love Ulta. Great brands, easy to locate products. Always a great sale on specific products.
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May 2023 by Brian Hulett
Was in there with wife. Good atmosphere friendly staff
