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November 2023 by Tanya Woodall
staff (Jane paramedic) ignored patient and family request to take patient to preferred hospital she could not get a line started after many tries Was not impressed with a caring or professional attitude. Jane gave the impression she knew everything
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October 2022 by John Solliday Jr
Very bad experience with this company,I was set up and confermed transportation for my appointment 3x a week at the last minute trans care refuse to transport me from the health care facility to dialysis clinic and back saying that it had something to do with safety .But they took me b4 with no issues.Now there at the last minute trans care says they will not transport me which is messing up my appointment.I DEFINITELY WILL NOT RECOMMEND TRANS CARE TO ANYONE.absolutely no reason for this ...
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February 2022 by Wynne Linden
As the only ambulance service in town, I'm sure they deal with some timing availability issues.They seem very caring and concerned for the safety and health of their "clients", first and foremost. It probably doesn't seem like that way sometimes if you are the one waiting for the service. I say this because another reviewer @mortm has a scathing and mostly untrue review on their medical abilities, employee time management, and other areas he cannot possibly have knowledge of or the expertise to just guess.There is some confusing information about them online. I believe it comes from past history (they were yellow cab services, at one time) - so they will appear in search for other types of service, along with emergency ambulance services. ?I worked closely, with "Chris" there at Trans-Care. I found him to be knowledgeable, helpful and just plain ol' friendly.
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November 2021 by Mortm
The only good review Transcare has was made by the company. The staff is abusive and ignore patient rights. Staff are poorly trained. Staff do not provide the hospital with accurate patient information. Their actions have been continuously criminal. They are more interested in sitting in the ambulance and doing nothing. Your staff repeatedly fails to stay within the scope of their training, they are not doctors and have no business making a diagnosis; their training doesn't cover the extensive requirements required of a neurologist. Your staff violates hippa laws. These complaints have been taken to their supervisors and have been casually dismissed. Maybe it's time you took a closer look at your employees, especially Ashley. And if there is any retaliation, I will pursue this to the fullest extent of the law.
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June 2020 by Mortm Wm
Abusive staff who ignore patient rights. Staff are poorly trained. Staff do not provide the hospital with accurate patient information. Their actions have been continuously criminal. They are more interested in sitting in the ambulance and doing nothing.
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January 2020 by Jacquelyn Withem
Grant was absolutely wonderful today. So thankful for him
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August 2019 by Teresa Jenkins
We took my 92 year old mother by ambulance to the Regional Hospital emergency room and needed a way to get her back home as we could not lift her we waited over 2 hours for someone to come they still aren't here are you serious 😡Their facilities are only about a mile from the hospital
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August 2019 by Jessica Garrett
Sitting on 3rd street and both driver and partner sitting in passenger seat were playing on their phone. The passenger noticed I was taking a picture so he put his phone down. Gonna cause a wreck one day.
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April 2019 by Luana Quilliam Horton
Any of their services, as they are very good at what they do. The best!
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January 2019 by OG ModdingTeam
Called about getting top surgery/and bottom surgery for my son. They said “Sorry your daughter is retarded and thinks she's a boyâ€, I can't beleive this. 😪
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December 2018 by Faril A Ward
Work with the best Paramedics, EMT's and Transporters around.
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June 2014 by Trans-Care Ambulance
Customer Service is number one with us. We manage each transport as if it were family. While each transport is not always life threatening, we want to bring comfort to each and every transport. Thank you for putting your trust in us.
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January 2013 by Cynthia Walker
They are terrible slow at pick up they tell you 1 hour then you call cause there not here to pick up patient and they tell you another hour. Meanwhile the pt is sitting in there wheel chair for over an hour its ridiculous something needs done or they need more drivers.