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July 2022 by Miranda Waddell
The air conditioner doesn't work. It's just as hot in there as it is outside
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June 2022 by Lilybug95 Mak
We went to Sephora this past weekend (June 25, 2022) and there was not 1 employee visible in the store on the floor or at the check out counter. I needed some foundation and concealer, which they did not have, and I had some questions to ask, but no one was available. I will stick to Champaign's store or online from now on.
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November 2021 by Shannon Smith
Normally I would give this place 5 stars because I always deal with the same woman there who I believe is the manager. She is so helpful so positive and has so much knowledge. Unfortunately the last time I was there was not the same experience I normally have. I was looking for something specific. She wasn’t there which was fine I figured I would ask one of the employees that was working. I was not greeted. There was one girl working, she had blond hair and looked younger , that I could see and she had a friend there that was talking to her right in front of the checkout counter very loudly about something that had nothing to do with Sephora. I continued to look around and I made eye contact with the associate and she just looked away continuing her convo with her friend. I left and decided to go somewhere else but couldn’t find anything like what I was looking for at a different store so I eventually ended back at Sephora. The employees friend was STILL there talking. I grabbed a product that I thought would work and walked up to the front and saw another employee I didn’t notice was there the first time. She had short black hair. She checked me out and was very nice and told me things about the product I was buying that she liked for herself. Although she was pleasant I didn’t even notice her until I was ready to checkout. I wasnt asked once if I needed help or had any questions or anything. Every time I go there now I will probably pop my head in and see if the wonderful woman I normally always see that is so helpful is there and if she isn’t I’m not even gonna waste my time.
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June 2021 by Audrey Highleyman
This is a review for the InStyle salon inside JCPenney. I was so nervous going into the salon as I haven't been to one in a decade but I was not disappointed. I was reassured that I was in good hands by the senior designer and color specialist Abby. We got along so well I didn't even need to be on my phone to pass the time but instead we had great conversation. She is not only super sweet of a person but did an amazing job on my natural blonde balayage and I couldn't be more happy with the results! I will be going to her from now on for all future touch ups!
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June 2021 by James Bishop
It was ok.
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May 2021 by Jackie Faulkner
assorted home products to choose from
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April 2021 by Jamie Brown
I stole a sweater. Jk
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March 2021 by Michael Michelle
I usually love Sephora but this time they had almost no inventory on the floor. The staff is always friendly and the store is clean.
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February 2021 by Jackie Faulkner
Sales always seem to be going every time I'm there.
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January 2021 by alberto Guerrero
Kind and helpful staff!
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December 2020 by kevin schultz
Good selection and found what we wanted
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December 2020 by Dianna Reynolds
Place is great...
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October 2020 by Don Powell
Great service by Barbara. Clean, nice facility.
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September 2020 by Husamettin Yilmaz
Just like Jcpenney,
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February 2020 by Nicole Walters
Didn't seem very caring. Short and rude.
