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March 2024 by James Hein
I keep getting everyone else's mail and not my own. I haven't received my utility bills in over a month cause someone else has it and I feel the carriers need to do better at their jobs. My government letters are missing and have my info on them. Thus post office needs to handle this situation immediately!
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February 2024 by David McGhee
Haven’t received mail in week. Keep getting notifications saying they can’t get to the mailbox. The county just cleared our street after several days. The county not clearing the streets is out of my control. However the USPS still has a job to do and they are not doing it. We have rebates and packages that they are not delivering. I have kept my drive way clear. If you could at least bring it to the door.
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December 2023 by Your Love
Always opening late. Lobby says opens at 6:45am Mon-Fri well they opened it at 7:50am on a Monday. Window says they open at 8am Mon-Fri and its 8:10am and they aren’t open. Been here multiple times and it seems to be a reoccurring problem with whomever they delegate the responsibility to open.
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June 2023 by Pat Hayes
Our new carrier Andrew is friendly, efficient and arrives about the same time each day! Doing a great job!
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June 2023 by J W
This is a constant issue! If not regular carrier, they do not deliver half the time. Some WILL NOT! deliver packages that need signed for and lie, claiming they attempted to when they did not because they are lazy and will not get out of their vehicles. So ridiculous!Offices customer service typically contract you quickly but it doesn't matter when some of the carriers just plan don't do their job.
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May 2023 by Jennifer Arevalo
I went in to mail an envelope for the 1st time & the lady behind the register gave me advice and saved me money and educated me on how to proceed with mailing my paperwork.I've gone since then on more than one occasion, and they usually only have one person at the front, so just go in with time and patience. If you're nice they'll be nice too.
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May 2023 by Bianca Roberts
Package and deliver unorganized . Lady told me my package wasn’t there and it was she was too lazy to look for it
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March 2023 by J Walker
If not regular mail carrier, they do not deliver half the time. They will not deliver packages that need signed for and lie, claiming they attempted to when they did not. Offices customer service contract typically contracts you quickly but can't do much.
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December 2022 by Joseph Hunter
It's the post office..same old sh## depending on who is working
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February 2022 by Cheryl Swartz
I live on the west side of South Bend and the mail delivery is getting out of hand. Not receiving mail and when it is delivered it's at 8 PM at night.
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August 2021 by Brian Holdeman
We like our letter carrier. She is friendly, professional and courteous. She always has a friendly “hello” for us. :-)
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April 2021 by Häšå M
Horrible customer service they make constant excuses to help you
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March 2021 by Chill in
Mailman stole $50 out of my mail
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December 2020 by Em Aline
Unfortunately, the post offices in South Bend refuse mail from influenster and dispose of it. Influenster is a legit company that sends out products for it's reviewers. You are disposing of hundreds of dollars worth of product. I don't know why on earth South Bend USPS thinks it's sly in "refusing and disposing." I honestly believe there are workers here stealing packages. Thanks, South Bend. Another package GONE.
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September 2020 by Michelle Lowry
We always have issues trouble not getting our mail it gets sent back as undeliverable we have important things getting sent that could cause us problems with another government office if it causes us not to get we will not be happy. And how are you going to take care of this issue?
