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January 2024 by Lynn Grate
The cashier was very helpful and courteous. She wasn't even phased by the little dog that kept barking the whole time I was in line!
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January 2024 by Novella Love
Lady actually helped me with my new fish as soon as I walk to the section!
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January 2024 by Paul (Wild Wheat)
I kind of liked this PetSmart, even though at least two of the employees are less than fit for customer service, up until the new fruit fly change.I buy things for all types of critters and fruit flies are one of the foods I buy. Up until recently they've been in a small, manageable container. Now they are in a large container which you can't even open without fruitflies spilling all over or without dumping the contents, other than fruitflies into tanks. The only way I could see these working is by setting them in the tanks which I'm not putting that in my tanks with whatever the blue stuff is inside.I've been told they won't be switching any time soon. I really appreciate how much they don't care about their products being inconvenient to their customers.
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January 2024 by Throway
This location seemed decently stocked and the team members were polite. I came for a light bulb and food for my bearded dragon. I bought the last bulb for my size, so im lucky to have gotten what I needed and advise checking stock ahead of time.
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January 2024 by Jennifer Ryan
Love this place. My Lilly loves to go with me there(lilly is my dog). They are alwayz very helpful and nice. I really like the one on ireland.
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January 2024 by DJ S . A
Right now if I could put -0 I would do it. When you have an employee that literally follows you into a grooming area and then comes at you at a register. You have asked that person not once not twice but over three times to walk away from you. That his harassment and that should be cause for dismissal of the employee.All because she She did not want to admit that she did not clean up a mess from the day before and left it for the consumers to sit with it there. . That is not the type of person that should be representing PetSmart.
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January 2024 by gregory horning
Good selection of pet foods, toys and fish related items.
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January 2024 by Brian Biggs
Very friendly and knowledgeable staff
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December 2023 by Vanessa Draves
Best customer service ever! The staff were so friendly, helpful, and super nice to my dogs. They helped me get outfitted for our newest rescue, save money from the coupon book, and all of them working on November 30th in the evening deserve major kudos and a raise! The manager was OUTSTANDING in her customer service. I will shop this store from now on for all my pet needs. AWESOME JOB CREW!
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November 2023 by Christopher lehman
I like going to PetSmart on Saturdays. Heartland rescue and some of the other rescue organizations are there dogs, cats and other animals. I take my dogs to the groomers at PetSmart and they do a good job.
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November 2023 by Wendy Sibley
Great place to shop for pets. Bought a new home for my daughter's pet rat. He loves it.
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October 2023 by Joshua Rayfield
Took my puppy today to get groomed by Deborah. She was great! He was a little nervous since it was his first time. She got down on the floor and played with him until he was comfortable, she took her time and went at his pace so he wouldn't freak out and did a wonderful job of trimming him without taking too much of. She was very knowledgeable and explained things to us and even helped us to get the best deal. We've been in a few times now, and everyone has been incredibly friendly and helpful. But Deborah made it super easy as we were worried how he might do since it was his first time! Highly recommend!
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October 2023 by Pam Thorpe
Very Very happy, friendly staff. Always welcome you and asks if they can help you. Nice clean store. Just wish there wasn't a limit on the crickets.
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October 2023 by Jamie Porter
I placed a "same day" delivery order and got an email 40 minutes later that it wasn't going to be delivered until tomorrow. I placed the order at 1 pm so it wasn't before their same day order cut off time. (The cut off time is 3 pm.) So I won't be "same day" ordering ever again. Good thing I didn't need the item today. Not sure what went wrong.
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September 2023 by Erika Bransteter
Pet Smart I go there to get my super worms but lately it's been really really bad you open the worms and they leave the dead ones on the shelf that have turned gray and black and you open them to check to see if the superworms are alive because I've got seven lizards and that's what they eat and I will not feed them dead worms are dying worms or anything it's just been really bad lately and to get help or someone to come help you or even take the dead worms off the shelf that's a big joke back like they ain't got time for you or anything else will not go back there.
