September 2021 by missy laroux
i got to speak to somebody after literally calling every 15 minutes for almost two hours. and when i finally was able to speak to someone, she was rude and ZERO help.
September 2021 by Ainur Kagarmanova
Terrible customer service. Everyone is very slow and rude. Appointment times mean nothing to these people.
September 2021 by V
Wow so slow
February 2021 by nature of life
Good Customer service, very helpful and Very Happy with them.
January 2021 by Thomas Harris
Best bank Ive had yet.
October 2020 by Julieanna Robinson
STAY CLEAR OF CHASE BANK! They let someone walk in and steal $10,400 out of our savings account and overdraw our checking $1600 at another branch out of state!!!! All they can say Is theyll send it to their fraud department! It’s ruining us! Your money is NOT safe at CHASE!!!
September 2020 by David Lewis
They don't even pretend to answer the phone anymore. Just play you a message and drop your call.
May 2020 by L D
This particular branch- says it closes at 4pm. If you call at 3:50pm THEY WILL NOT ANSWER. I have called all other branches and they pick up. I called needing the direct deposit form (would’ve taken 1 minute). THIS BRANCH IGNORES CALL MOST OF THE DAY. This rate is only for this particular branch. The rest of them ? EXCEPTIONAL!
October 2019 by smackdown2211
$8.00 to cash a check that's drawn on chase bank. Pass cost back to customer writing the check. Then add $5.00 for the inconvenience. 'Asked if I would like to open an account. Couldnt help but laugh.
October 2019 by Andy Baker
The service is horrible, Hard to get a hold of them on the phone.
September 2019 by éº¥æ„·
No one is answering the phone!!!
December 2018 by Goshen Deliveries
Worst bank service I ever received! Get an account somewhere else!
December 2018 by Miss Alisa
November 2017 by Michelle Karnes
So wait, you can't call them? I tried calling 5 times, but got a message each time telling me that nobody could take the call. They don't let you hold, and they don't let you leave a message. Basically, it's the customer service equivalent of giving you the middle finger.
May 2017 by Emily Potucek
Drive up ATM at a convenient location.