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January 2024 by Kalie Schram
Walk into peoples houses if late payments are made??? Sounds illegal as hell but Aaron’s does it! Never buying from here again.
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October 2022 by brandi brockwell
Bernadette is AMAZING and so is her staff! This crew really works super hard for their customers! VERY satisfied!! ????
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August 2022 by Diamond Sims
I'll Never Shop Here Again .! I Bought A Couch That I Love But , It Is Infested With Bedbugs . It Was All Wrapped Up And Everything When I Got It Delivered Then I Go To Sit On It And Notice Something Crawling Around So I Investigated Just To Find Multiple Spots Where The Bedbugs Were Burrowed . Who Sells Furniture Infested With Bedbugs .!?! I'm So Disgusted And Disappointed Because I Paid For Something ,That I Feel , Wasn't Brand New . Wish I Could've Left 0 Stars And Get My Money Back .
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April 2022 by Joseph Weaver
Was asked by an associate to take my foot off the ottoman as i sat on a sofa testing out the furniture. I worked for Aaron's for years. Never once did I ask a customer to remove their foot from an ottoman. The sales rep seemed very uninterested in me even though I explained I was need of furniture now and ready to buy. As someone who worked for the company and knows the expectations Aaron's has for customer service and securing the sale I was left feeling very disappointed with what the associate's of this building felt was acceptable customer service.
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April 2022 by Francine Hayes
I have been renting from Aaron's since 1992. I have had only two issues with them and it was corrected in an timely matter. Both issues was my fault. I still would rent from them. Excellent service!!
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February 2022 by Tracy Figgs
Very poor customer service treats there customers very bad DO NOT RENT TO OWN FROME THIS PLACE GO SOME WERE ELSE
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September 2021 by Lawrence Chapman
Fire the rude and unprofessional Brittany that runs the Edison Rd. store in South Bend, Indiana. Very bad for business. I will make it a point to contact everyone I know to refer them elsewhere.
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September 2021 by Jerome Jonesiii
I had to change my review now. The online set up was bad. Really poorly explained for finalization which caused my wife and I to cancel delivery and future service. Now since we started online about a month ago my bank account has charges from the "ez pay" payment system. I've been calling all week to get this issue resolved. I guess the store manager is so bad at her job that she can't return phone calls because their company is stealing my money or the staff is about the same. I guess I will make a personal visit soon or ask my attorney for legal advice since I am being ignored from my messages and requests for a call back. Unfortunately I work the hours they are open but Friday is looking pretty hopeful for a in person visit.
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July 2021 by Luke Greenfield
got a washer and dryer delivered as promised though had to make sure to call alot to make sure ducks were in a row. rich was the man made sure new hookups were delivered also. delivery driver was working past clock out time to make sure it was delivered on the date promised. def recommend Aaron's just call alot to make sure ducks r in a row. also helped driver get it in our house since it was a huge set didnt need him to install he loved that.
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May 2021 by james tull
Hey I have a lot to say but will wait for corporate to call me back. VERY rude people AND VERY unprofessional. This store needs new staff and ally of training I will never do business at THIS location again.
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March 2021 by Janine Gallagher
Rich is the best he goes above and beyond ... Highly recommend this office...
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March 2021 by Lori Winenger
very nasty people to deal with. Had refrigerator that needed fixed....never sent anyone to fix it. Had to buy refrigerator from Lowes outright because I called repair man and found out we had gotten broken fridge to begin with.
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February 2021 by Katlyn Ortiz
Very rude and difficult people. This is my last time renting from Aaron's. Never again! Don't do it!
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December 2020 by Jasona Sioson
Renting to own a bedroom set. So far so good!
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October 2020 by Fawn Rhoads
I know a person who rented from Aaron’s and got bed bugs not from Aaron’s but called them to come pick up the stuff they where renting from them and a person called to report to them that that person had bed bugs and the lady was very rude about the situation and acted as if she didn’t care so be careful
