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“OMG Robin is a rockstar!!!!!! Superb customer service and so pleasant. She saved us from having a diastorous valentine's day card mailing experience. Who knew nonmachineable was a thing ?”
“everytime i go here The lady always attentive and friendly I'm from Illinois just border from Indiana But i prefer to go here than the 2min away from my house Because how the people work here better than the one i have close by.”
“I love this place good communication skills also quick and fast service as well every one is very polite and kind I live in Indiana I will drive from Indiana to the place to this place. Keep up the good work.”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“Shout out to Nikki! She was so patient and kind while sending out my customs package. Rest of the staff seemed very attentive to other clients as well. Great first experience at this location!”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
“I personally never had a problem since I've been going there which I have been going for the past several months 7 months to be exact and I never had a problem the only concern I have is that the post office is so small when it is a lot of people in there they stand too close to you that's why I go as early as I can to get in I've never had a problem anytime I go in there I'm not in there for a very long I'm going to get the guy's name and post it here when I go in there today have a wonderful day everyone if that doesn't work for you maybe you should find another post office”
“One of my favorite post offices ever! I got my passport here and that was really exciting, service was helpful and polite. I come here out of my way to drop off mail and packages”
“Supervisor Quinton is so nice. I LOVE how he loves his job and he is so quick to communicate with ALL his customers about anything. I use to live in Highland for 9 years, moved out in December. Our mail guy was such a friendly man too. I am very surprised about the bad reviews. Maybe these people are just having a bad day. On St.Patrick's day my baby is turning 1. I ordered a few items that were getting delivered to my old address. I was able to call the post office and request for them to hold for me as I need for the party tomorrow. Eventhough someone had already helped me, Quinton reached out to me personally to let me know he has the package and their closing time. Now this guy Quinton deserves his position and needs a promotion if you ask me. I LOVE THIS! This man saved the party! Thank you to whomever trained and hired such friendly spirit! You guys are such hard workers and are AWESOME!”
“I have only been here one time. My visit was simply to purchase stamps. The lady behind the counter could not have been nicer. I really like how the building looks too. The outside is quasi-futuristic and is an architectural wonder to me.”
“Talk about exceptional service gentlemen answered all of my questions and was able to help me find a good deal on sending a package nice to have such a friendly individual working at the counter”
“I had package delivered to my neighbor house (my original mail Lady was training someone new) they swore me up and down they didn’t have it my mail carrier pulled right up pointed the person out who she gave it to and got my package back every item I love her for that……….”
“I love the staff at the Hesville post office. Most of the time there is only one attendant..but she is always working hard to accommodate each person in front of her. Always has a welcome, how can I help you attitude ?!”
“The place is recently under different control (must be) because it's been much more fluid lately. And, importantly, the staff is friendly for a change! The blonde lady who is often working the front desk is just a peach. Always brightens my morning!”
“The lady who usually works here is always professional and helpful to me. If I have a question, she answers it the best she can. She’s human, so I know sometimes there’s more work to do than she has hands. I couldn’t do her job. A lot of rude customers come to this location and talk to her any type of way, and expect that “customer is always right” mentality. Hopefully they get some additional help at this location.”
“It's the post office sometimes u get in and out and some time u be in line like dam how many packages the person in front of me got overall good customer service”
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“My mail carrier, Jon, rocks! He’s so friendly and personable. Ashea is also friendly and helpful and friendly. When my mail carrier goes on vacation, that’s another story. My packages go missing...9 in one week disappeared with his sub. It seems some of the postal workers are incompetent, but some do care about the customers and their packages.”