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June 2024 by Jo Field
The employees at cricket wireless have always been very helpful and quiet knowledgeable about the phones they have.
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March 2024 by joy jarvis
Always helpful when needed
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March 2024 by Brendan Fahey
We went in around 1:30pm Saturday February 24th to switch 3 lines from boost/straight talk to Cricket. Brandon helped us and was absolutely phenomenal. We left with 3 very nice phones plus accessories to go with them. He even went as far to give us a better price for everything we got. I'd 100% recommend atleast going in to see what they can help you with. Based off other reviews Brandon seems to know exactly what he's doing and actually cares about happy customers. Thanks again for all the help yesterday.
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December 2023 by Chuck Tucker
Cricket has great service but BRANDON @ evening shift deserves a $ raise, praise, and for Cricket to recognize the value of an employee like that. My fiance and I were purchasing phones the other day and not only were we terribly ignorant technologically, (sadly we're just no longer tech savvy and to be frank we were I'm sure annoying and admittedly had to be a pain ?), but Even with millions of questions he was above and beyond helpful and truly dedicated to his job. As a business owner we understand the rarity and amazing value of dedicated employees and Cricket you are blessed to have him! While dealing with us he also managed to assist multiple other incoming customers, each of their own difficulty and demands and did so professionally and much better than you typically see in any store nowadays. So here's to Brandon and cricket you guys have an asset in that one that's hard to find for real, so you should be proud!
Thanks
- Tay& Chuck
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October 2023 by Brian Smith
Hopefully no one has issues after buying a phone from them. I had my phone for 2 weeks and it started having glitches. I took it back, and was told that I needed to buy a new phone! Ridiculous
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May 2023 by Abbie Payne
Great customer service! Everyone is super nice and super helpful. One girl sat and helped me for an hour on trying to transfer my phone. Aliyah was great the whole time!
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May 2023 by Theresa Walton
When I arrived Brandon immediately introduced himself and started the process of helping me switch my service from metro to cricket. He was so helpful and he explained exactly what he was doing. He tried to help me to keep my old number and phone but we couldn't and that was fine. I walked out with a new phone and new number. I was very happy with the service and I would recommend if anyone needs a new phone go see Brandon at cricket. He was amazing.
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February 2022 by martha helderman
I started going there more than a year ago to get my first smartphone. I have always been very happy with Nate and the boys with helping me and answering my questions. I had to get a new smartphone two months ago, and although Nate was not there, the boy who was there was just as helpful. I will probably be going to Cricket for a long time.UPDATE:. February 14, 2022- I went back today because I was having problems with the phone not charging. I asked if there were phones with better batteries. He said yes, and showed me one. I was eligible for an upgrade today. Since I received this phone under the protection plan in December, he told me to call them and tell them about the problems and see if they will replace it again.
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October 2021 by Kayley Picard
Incredible customer service. Knew exactly what he was talking about and provided alternative items to help me stay within my budget.
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September 2021 by Jennifer Shockley
Nate is amazing and very patient with \\\"Karen's\\\" like me... He deserves a raise and needs lots of acknowledgement for him just being an awesome person!!!!!
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July 2021 by Nate Helms
Great service from when I walked in to when I walked out!
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July 2021 by Amanda “Minka” Hoskins
Fast friendly service! I would totally recommend this place to everyone i know! I'd give 10 stars if i could!
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July 2021 by Michael Chambers
I like there service
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July 2021 by Casey Gilland
Great experience lots of help love this store
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July 2021 by Jim Sherwood
Very helpful!!
