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December 2023
Expect to spend several hours being sent in circles by AI and customer service any time there is any issue and for them to charge you for things they claimed you wouldn't be charged for.
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October 2023
After reading these reviews I went in already recording video so I could get footage of the experience. I shut it off instantly because I felt that the reviews on here were not merited! Amazing experience. Now I just wish xfinity as a service was this flawless.
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September 2023
Tried to call to ask why my bill jumped up over $50 but after 45 mins & trying to talk to a woman who, clearly, didn't speak English very well I gave up. Next went into the Lafayette In store to just be told they couldn't or just didn't feel like helping. Would give a 0 rating if I could.