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February 2024 by John P.
It's a Walmart so my expectations aren't all that high. This store has been around for awhile so it's pretty worn. The staff was friendly and on Thursday Morning it wasn't very busy so the checkouts were moving quickly. They were just transitioning to Easter so it was a little messy. But they do have tons of stuff with good prices. If I need a Walmart, this location is my choice.
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September 2023 by Autumn W.
if i could i would give 0 so i pay things with apple pay and i looked to see if they take contactless payment and supposedly they do ... WRONG i got to the walmart and on the first appearance it looks very ghetto not only that but there was a dying old man as the greeter RIDICULOUS so as im walking to get what i need i see nothing but half naked people, kids screaming , and people yelling as i got to self checkout thinking i could use apple pay... i was WRONG i hate this walmart and i will never be coming back to this one beech grove walmart is probably better than this
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June 2023 by Cristian K.
we were checking out and our cashier Suey made it super easy for us 10/10 great service would recommend again!.
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February 2023 by Rick J.
Place is trash literally got people cuttin me in line to the 2 registers open while they have 2 people watching the front door literally just walked out my cart was full needed the things but I'd be damn imma waste my money with this trash place
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January 2023 by Susie R.
Hello, My name is Susan Richards and I am writing this letter on behalf of my son. Two weeks ago my son took his automobile in to Walmart for an Oil Change (8300 E. 96th). Upon leaving, the oil filter fell off into their parking lot due to not being secured properly. Walmart called my son to notify him of their mistake, unfortunately in the interim his engine ceased, totaling the vehicle. My son was told by Walmart to file a claim which he did. My son was provided a claim number as well as a contact number for his Claim's Representative. To date the representative has been unreachable. My family has logged up to 10 hours of documented wait time for attempted contact with zero returned calls. The voicemail, if you are lucky enough to reach it, is too brief to leave your name and phone number, let alone the purpose of the call. My husband and I have spoken to the Automotive manager numerous times in person as well as the store manager . We left Walmart again this morning only to be told that it is out of their hands and up to the claims department to follow through. We have tried to be respectful to the process in which to abide by, however we are going into week three of no response or update on our claim. My son's car was totaled and we are continually being told that there is nothing Walmart can do and it is out of their hands. At this point we have not been offered a rental car and my son remains without a vehicle that is required for his job. I'm hoping that this letter falls upon someone who cares and would like to assist us. We have been understanding, polite and patient, only to be met with a corporation that totaled my son's car and has zero regard to rectify their mistake. At this point we not only feel taken advantage of but are in disbelief of the blatant disregard for my son's livelihood and hardship. Thank you and hope to hear from someone soon, Regards, Susan Richards
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November 2022 by Maddie K.
We set a pickup order for 4-5pm. We understand there could be delays and such, so it didn't bother us that there was a 2 hour delay for picking. After 6:30, we received a notification that our order was ready. We arrived to the store by 7p, only to find no pickup parking spots open and had to put that we are in an unmarked spot. Over an hour and a half goes by and no groceries. This is after multiple times confronting the first pick up associate we saw and being told "you are next." Come to find out the 2nd of the two workers working pick up quit cause of how backed up it was, leaving one employee. We waited over an hour and a half in the parking lot. If you don't have the adequate staff to run the Pick up, don't allow so many slots for people to submit orders. The one worker working was working as hard as he could, but he would disappear for 30 minutes at a time, assumably having to do 5 people's jobs by himself. Horrible experience.
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March 2022 by Sheri V.
We were in Greenwood and thought we would go ahead and get a few essentials. This Walmart has the WORST customer service of any business I have ever been in. They run you off the aisles, give dirty looks when you say "hi", and ignore you when you need something from a locked cabinet. We stood in the health and beauty area waiting for someone to assist with an item for about 20 minutes. The person with the key was one aisle away unloading a pallet. We used the buzzer a couple of times. As soon as we walked away she walked over and unlocked the cabinet and began putting items in it?!?!?
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March 2022 by Patrick S.
I have been trying all day to call this Wal-Mart. I had an issue at the Schererville In store that I'm trying to get worked out with corporate. I received a call from this number from someone that refused to identify themselves, harass, yell at me, and bully me. The Schererville store claims no one from there called, and said I need to contact this store directly to track the person down. How is that my job!?!. I'm not sure how a store 2.5 hrs away from me would obtain my number, or even care about something in Schererville, and the person that called illegally obtained my number, and had no right to call, as corporate said at that time NO ONE should've contacted me. I am going to get this resolved and would like to know why someone from the Indianapolis store is calling me. I don't even know what Wal-Mart connect is!
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February 2022 by Valerie M.
The Man That Greats People At The Door Really Makes My Day, He Always Says "Happy New Year, Happy 4th Of July"
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November 2021 by Adam M.
I give this place 2 stars because I still have to shop there occasionally and everyone is rude. It really sadness me to know some "managers" there don't even manage. I witnessed a "manager" argue with a customer because he wanted to pay for his boxes of fruit and there where no scales to weigh them at the time. Let me be clear this "manager" was rude AF to this man. Mind you I heard and seen the whole conversation and if she would've have been the "manager" she's supposed to be then she wouldn't catch attitude from customers. That's what I don't get, I'm damn near 40 years old and I wish and pray for anyone who speaks me to me like is going to catch a good one!!!!!!!! Little girl if you don't like your job or are burnt out just like your attitude then leave!!!! I've been in customer service, retail for 21 years and never in the last year have I seen such disrespect both ways from customers to employees!! Wow Walmart way to go!! Perception is reality and you get what you put out into the world!!
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October 2021 by Elizabeth W.
Horrible customer service. No one, save a couple, want to do their job. They have no customer service skills and don't care about their job or the customers. I try to avoid Walmart but needed milk and didn't want to go to Meijer or Kroger; Walmart was closer. The kid who was supposed to be a greeter didn't say anything to me or even look at me when I entered. He was too busy on his phone. When I left it the same. You probably could have walked out with the store and he wouldn't know it because his nose was in his phone. I called to speak to management and no one answered the phone. The kid didn't even have a name tag. These are the people who demand $15 an hour. I've worked customer service and it can be hard. But you don't deserve more than minimum wage to stand there ignore customers and be on your phone.
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May 2020 by Jasmine B.
This is my last time going to this Walmart. The greeters were absolutely welcoming. Every single time I come in I'm greeted by cheerful people. Every time I check out its a totally different story, I always speak and ask how the employee is doing. The first time I came across this lady that checked me out she was rude! She didn't speak, she didn't ask how I was she literally rolled her eyes as she was checking out my items. The second time I didn't realize I had her again. Prior to me walking up the register she was talking to the other employee at a different register loud and clear about how Greenwood Mall had closed early due to the riots that have broken out across the city. I heard every single word and she was engaged in that conversation. As soon as I placed my items on the belt I said hello. She looked at me and kept ringing out my items. So I said it again and asked how she was doing, thinking she didn't hear me. She was very short with me and said (FINE) like she was annoyed I asked how she was. At this point I asked to speak with the manager. He wasn't welcoming either I said hello and he didn't even respond. I told him this was my second encounter with this lady and has been incredibly rude to just MYSELF. Other customers who weren't BLACK she engaged and talked to, as soon as I walk up I get a cold shoulder. I hate the race card but nobody is stupid. If she has an issue with people of color she should not be working there. I spend at least $200 bucks each time I go i will be taking my business elsewhere from here on out. The manager said he would sit down talk to her but I honestly doubt it. I will be following up and will be contacting corporate as well.
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August 2019 by Adrian W.
So I go to this Walmart because it's close to my place and I never have the BEST experience but today I was needing to get in and get out rather quickly and I went to get 2 items, a drink and a movie and the movie needed to be unlocked by an employee. So I went back to electronics and I grabbed the movie and then went to grab my drink and I go to the front to pay and they said I needed to go to the customer service desk to get it opened, by this point I was i but upset because I was already in a hurry and now I have to wait in another line, I went to the customer service area and saw that there were about 15 customers waiting in line and I just didn't have time to wait so I go back to electronics and the employee there was helping another customer, luckily I was able to pull her away for a moment to open the case, but it was such a hassle to purchase this film and I think the cashiers up front should be able to open these cases.
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August 2018 by Alicia M.
Walmart is one of the worst companies you can possibly go to. I understand the food is cheap. I understand the items are cheap. They pay their workers nothing to the point where they're on government assistance. It's always packed. Long lines. Horrible interior design. When I walk inside,!7 I just feel disgusted. Shop at places where they pay their employees fairly. And let's talk about pharmacy. I called 5.5 hours ago just for them to tell me they have to call my doctor to REFILL medications. If you have a controlled substance, they will not fill it that day unlike every other pharmacy. I asked for my scripts back (Yeah I know) Nope. Worst place to shop and last resort. People want cheap prices then complain that people on government assistance. Make up your mind.
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May 2018 by Stacie K.
Why on earth people choose to shop here is beyond me. Prices aren't near competitive enough for the snobby attitudes of the employees at the store. Cart guy got irritated when I wasn't moving fast enough for him. Girl in the garden center wouldn't help us check out, basically threw her hands up like, "Sorry, can't help you." She got an attitude when we asked her to help us get it off the display, proceeded to berate her coworker for not grabbing the proper cart. Very poor customer service, no reason to continue giving money to them as far as I'm concerned.
