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June 2024 by Terry C.
It's been saddening these past couple of years. I used to go to Dr. Keener, who seem to know everything about what I needed as far as my glaucoma, was concerned. When I came to this establishment. I thought it was for the best and it was close to home however the past couple years have been totally Mind blowing with the staff and the doctor as well. First time with glasses there was ok but after that, I've been gettin third class backseat. First I a lady checked my eyes and I assume was his wife at the time, but that I'm not certain when I told them this can't be my prescription my eyes were rechecked by the doctor when I told him, he appeared aggravated with me that I wasn't able to see with his choices and stated it had to one or the othe. I was so frustrated when I walked out of there, more so when I received them for a second time and still could not see. It took another try, and bingo, not my prescription but I still dropped $400+ with him politely saying I should have brought them back. I told home I did twice. No commenT but today baked the cake, I was being sent a link in a text, to pay my bill, which everyone in cyber and news says not to do. I called and said I'm not push a text link send me a bill, twice again I got text. today paying my bill as I stopped in knowing I must still owe 14, I was charged and extra 25 for a late fee. I'd already dropped $250 deductible just to walk in the doctor beginning of year to see the doctor for 5 minute pressure check. The moral to the story is regardless of who you think is good or how nice you try to be, and when you believe they think they can take advantage of you and will they probably will because that's what I experienced from this establishment and it's just really gotten under my skin this past couple years not everyone has money to throw away But apparently they don't give a damn I'm gonna try to find care somewhere else. I take my mother to Dr. Latona , so I'll probably transfer West. I'm very distressed and displeased that Infinity has officially turned me in to sour, with sends my way out of character and I'm hating myself for the way it makes me feel. Plus everyone I go, I feel as though I'm in the middle of an inside joke with the front desk and checkers.
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March 2024 by Mike McKenzie
Doctors and staff always friendly, professional, and thorough using state of the art equipment to provide the best exam and recommendations. Top notch in my book!
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March 2024 by Jeffrey Clark
Great place. Everyone is so friendly and helpful.
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March 2024 by John Moss
Everyone was very professional
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March 2024 by Tina Fischer
I love it they take time to talk to you so you understand. Always there for an emergency situation and questions.
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March 2024 by Linda Kunze
Great visit. Extremely friendly, helpful workers. Took all the necessary time to check my eyes thoroughly. Keep up the good work everyone!!
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March 2024 by Afua Amankwah Busia
Friendly and patient team, calm environment.
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March 2024 by Ashley Tapp
Great owners and staff. Very professional and kind...
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March 2024 by Claudia Weatherly
Everyone at Infinity Eye care are so helpful and committed to the best experience. Now that I’m a senior citizen, Dr. Mark Snyder always explains the changes I’m experiencing in my vision and what I can expect as my eyes age. Dr. Snyder stays on top of the latest technology in eye care! I highly recommend Infinity Eye Care.
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March 2024 by Reginald Thomas
All personnel very friendly and few minutes with any of them you feel like family
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March 2024 by Marilyn Hartle
The doctors and staff at Infinity Eyecare are always friendly, helpful, professional and thorough.
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March 2024 by N Green
All about the money not the patient!I will be returning toCommunity Eye Care!
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March 2024 by Tammy Lanum
Professional and extremely nice people who work in the office. Dr. Snider is awesome as well and very knowledgeable!!
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December 2023 by Melanie Knight Roberts
Had an appointment today and I had another great experience. Tony the tech was awesome and so nice to talk with as he did my preliminary testing. Dr. Karina Snyder is very good, explaining things about my (pretty unusual) eye prescription, especially as my eyes change due to aging. Tim helped me pick out some great glasses.
All in all I could not recommend them more highly. I first came here for an emergency and decided to make them my optometrist for good. There are eye clinics that are closer to home but I will continue driving 25 minutes to Infinity Eye Clinic!
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December 2023 by Shakyra Bible
My daughter had her first eye exam today! Very professional and polite staff. They kept me informed and made sure she picked out lens for eye sight. They were patient and very polite. I am excited for my daughter to get her glasses.
