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July 2024 by Tally Vibes
They be STEALING ! stole my husband’s customize jersey . It had our address and they changed it to a P.O. Box . TRIFLING
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May 2024 by Joann Hudson
Mail service in general stinks since DeJoy was appointed by Trump. Indiana mail goes to Illinois is what I have been told. Many cards that I have sent to the West coast either never get there or take 2 weeks. I walked into the Hessville facility and dropped cards and bills into drop off slot on 4/30/24. Birthday cards sent to Las Vegas still not arrived! Pity people who are supposed to receive their medications through USPS. Don't get me started on price of stamps and removing mailboxes.
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April 2024 by Janice Pazanin
Twice we put our mail on hold because we were going to be out of town. Twice we returned with a mailbox full and some in the door. Not trustworthy service. Quit talking on the phone whiile delivering the mail and do your job you are paid to do.
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March 2024 by Saltykitty
They rarely answer their phone, and they continuously send packages to other facilities and on line all it says is your package is delayed. I did finally take to someone and that's the story I got.Also, this past Christmas I brought in my hand made cards (which are very fine consuming and expensive to make) and they were bulky, but still weighed under an ounce but the lady said to pay double for each card because not all they post offices machines weigh things at the same weight (pretty sure that's illegal) and since they were bulky they won't be able to put them through the machines. Well, apparently they still put them through the machines because about half the cards were damaged upon receipt and several people never even got their cards nor were they returned to me. I make cards every year and people expect them with updated pics of my kids, so obviously very disappointing and a waste of my time and money!
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March 2024 by Karen K
Only person in office cashier did not give me a receipt nor the stamps I paid for, 2 woman came from back and was gonna give me stamps I paid for cashier told them not to give me the black history stamps.. Racist employees avoid at all costs. Not to mention I was only customer in there. Avoid at all costs all employees ignorant beyond belief
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March 2024 by Crystal Munoz
Terrible staff. I can't even say "terrible service" because I did not get the service that I walked in there for. I set up a passport appointment and whoever the lady was didn't want to help me, was yelling, being loud, ghetto and unprofessional. She was loud, belligerent, cut me off after asking me questions and when I was 2 words into answering would cut me off and yell. She was ghetto and had a foul attitude. Very unprofessional. And I came to my appointment prepared with all necessary legal documentation. I told her what each document was and she was asking "where the father is" "what is this?" to an obvious copy of the father's passport, and saying stuff like "well, I don't know if they're going to take this" to my legitimate legal documentation. She was unprofessional and just didn't want to help me. And I told her, you know what, no thanks and walked out.
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March 2024 by Stephaine Fowlkes
Let me start out by saying, the first 3 reviews I read about this place, were all negative. I can see why. The lady refused to take my mail. She suggested I go to the post office where the zip code matched the zip code on the envelope. She asked where I lived & why I was there. That lady is crazy. That's none of her business. She needs to stick to USPS business & not mine. I told her I already had to call the police on Morgan Park Post Office because they would not release my mail, now she was not accepting mail to cancel a subscription. These people need to be trained right. Thank you!
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December 2023 by Brittany Brandt
Marks packages as delivered but does not deliver them that day. Hopefully I get my package in the next day or so. Maybe
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December 2023 by Mona B
The post office boxes are filled to the capacity outside, and all they have to say is that they know. It’s no one to pull it ???
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October 2023 by Quintin
This is a good local office!
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August 2023 by dragos cojocaru
4 pm monday 08/29/2022 it is close
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March 2022 by Terry Mitchell
They only have one person who works the window. It is not their fault. it is the government's fault. More hireing is needed. Highland has one extra if she calls for it during holiday seasons. Also have a better variety of boxes and envelopes. Yes Also the mail separation at the post office needs to do a better job. I get other people's mail because of exact looking envelopes and samenumbers of address but different streets but a mile away. The new csrrier don't blab loudly on the phone like the other woman did! That woman woke us up many times!!
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February 2022 by jason mcintosh
They scan my mail in right and when I seen my mail carrier he said he didn’t have my mail he will deliver it the next day never happened. So it’s 2/16/2022 going to post office to see if my stuff is just sitting in the back
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December 2021 by chad Brandt
This post office is the worst. If UPS hands your package over to these guys you can be sure you're going to have to go in and get it. Third time... Makes me wonder what mail I haven't received.
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September 2021 by Niño Saurio
They delivered my mail to another address, it had a tracking number.I was waiting outside and never received it. It was important because it was a customer's replacement part for a cell phone. Also this is not the first time it has happened, I've hunted down packages knocking on my neighbors doors, and sometimes would turn up. GET OFF THE PHONE and deliver the mail appropriately.
