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February 2024 by Holly Tarr
Thanks Asa for your help in choosing our mattress set and Thanks to the delivery team, Ryan and Jeremy (if my memory is right) for great, efficient service.
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September 2023 by Thomas Simonds
Purchased a new mattress this week, and I am extremely satisfied with the purchase.This week I purchased a King size mattress from MATTRESS WAREHOUSE and Asa is the Sales Rep/Manager at a Illinois Road location and I had gone there and with a list of things that were important to me as far as a mattress that Ada and I reviewed. I have suffered with back pain for long time and he was very familiar with the situation. I found him to be very informative about which couple mattresses I should look at and test after a few minutes, I made a decision.Prior to going to mattress factory I have done my homework over the or the last month. I had read several articles from Consumers Report, and Good Housekeeping about how to select a mattress and how much time you should spend at the store and not be heard by a sales representative. I also chose Mattress Factory because they only sell bedding they don’t sell other items I wanted to go to a store that only focus Mattresses and was local owned.The mattress I selected was delivered this week by two gentlemen that remove my old King size mattress, and gave excellent care to make sure that the new mattress was put in correctly and nothing in house was scratched or harm anyway.Thank youThomas Simonds
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August 2023 by Liz Pierce
Loved shopping here! Tony was patient, kind and answered all my questions. My son fell asleep on a mattress while I tried all of them. My mattress came in earlier than expected and I love it!!
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June 2023 by Clay Bryce
Just got a mattress during the Memorial Day sale and it was a complete stress free, fun process. Shout out to Asa for his exceptional knowledge and overall kindness!
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November 2022 by Amber Brooks
A very nice and non stressful experience. Asa was very helpful and would recommend to anybody! Very knowledgable and straight to the point without being pushy. We love our mattress!
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July 2022 by Patti L.
Looking for a simple bed frame but what I experienced was so much more. ASA was so helpful and kind. very grateful for friendly conversation being from out of town.
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May 2022 by Denny g
Bought a total of 4 beds there so far , they are very comfortable , the delivery team are very good at thier job. They brought them in set them up. Gave us instructions, everything was perfect
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February 2022 by Crystal Knight
Absolutely fabulous people! Chris was wonderful! They were so great to fix a problem that was created even after a misunderstanding with a previous sales person!!!! A great selection of products! Delivery and set up was excellent! EXCELLENT CUSTOMER SERVICE! I would 100% recommend this company to anyone who is looking for a new mattress!
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November 2021 by Joel G.
Asa is the man! Very knowledgeable and articulate guy who knows how to cut through the bs and figure out exactly what you're looking for - without any of the "salesy" talk or gimmicks. Plus, they've been in business for almost 30 years, aren't in debt or owned by a foreign country, and they actually keep inventory in stock. If you want to support a true locally-owned business that knows how to take care of you, buy your next mattress here!
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October 2021 by Loa Blu
Great service from Brad, took time to listen to my needs in a bed.
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July 2021 by R. Breeze
From start to finish, it was a great experience shopping for a mattress at Mattress Warehouse. Asa was knowledgeable and personable as he found the set we needed, and he worked out a very good price, as I moved from a full to queen bed. The gentlemen who delivered were on time and professional as they made the switch. They were a great help, as I am disabled. I would recommend stopping in at the Illinois Road store before making a final decision. Thanks, guys!
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June 2021 by Arryn Morris
Great service from Brad, took time to listen to my needs in a bed.
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February 2021 by Kristen Canan
It has been one month since we bought our mattress from Mattress Warehouse and we love it as much as we did the day we bought it. Asa helped us pick out the Azalea mattress, which has proven to give us both a great night's sleep. Asa was very helpful in answering all of our questions, he was attentive but not pushy. We received free and flexible delivery which was very helpful in our move. Very happy with the price. We really appreciate the service and would definitely recommend buying a mattress from Mattress Warehouse.
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December 2020 by Bob Getts
Sales person, Kevin and the delivery gentlemen were all outstanding! Personable and professional! Great experience.
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October 2020 by nathan curneal
We went looking for a mattress for our apartment. Nicole Scott from the Illinois Rd store sent us to Patrick St-Pierre, because she thought He might have what we need, and took the time to call ahead for us. Even though we were looking at the least expensive mattress, Patrick still treated us like we were a priority, and we got our mattress. Very happy with the price. Would definitely recommend going to see them.
