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May 2024 by Kimberly Wilson
your bank makes it impossible to TALK to a person. I am an insurance agent and trying to get a Mortgagee clause. Absently impossible to talk to a person. You have to enter an account number to get anywhere. The worst bank i have ever delt with
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April 2024 by Pau Hau Thang
Never pickup phone calls.
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April 2024 by Aleesha Hull
Worst experience ever, would not recommend 0 out of 10 for this location. There were two ladies handling cars that drove up for deposits or withdrawals. Tried to tell me that they couldn’t send change through the deposit container, when I come every day to do a deposit and other workers have no issue doing it. There are some employees at this location that are rude to customers. I would highly recommend looking into employment of these individuals. Not the best customer service experience ever. Thank you.
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October 2023 by Joe Sirk
Don't review banks much, but have banked with Chase for sometime and always a good experience. Grant helped me with an estate account and was extremely helpful.
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September 2023 by Ron Roberts
This is a mega-bank so mired in policies and procedures with endless departments for every conceivable bank service. Chase Bank is the farthest possible definition from a community bank. If all you’re looking for is totally impersonal banking then you might as well include them in your analysis of banks and service fees. If on the other hand you are shopping for a local community bank you’d like to develop a personal relationship with then Chase does not belong in your consideration whatsoever.
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June 2023 by Olivia Woenkhaus
ATM is never available
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April 2023 by Kimberlee Uecker
Everyone at this bank goes out of their way to help my 80-yr old dad with complicated transactions. We are so grateful to this branch!
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December 2022 by Evan Asper
DO NOT OPEN AN ACCOUNT WITH THIS BANK. THEY NEVER ANSWER THEIR PHONES, YOU CALL THE 800 CHASE # AND THEY CANT EVEN GET AHOLD OF THEM ON MULTIPLE OCCASIONS. WHY LET SOMEONE HOLD YOUR MONEY IF THEY AREN'T WILLING TO HAVE A CONVERSATION?Corporate told me a year ago, they would reach out to them and address this issue. Tried calling them again today, same replay and corporate cant contact them as no one is answering.The corporate representative told me Chase no long has notary services which took me >30 minutes to figure out because of problem above. Then, they transfer me to someone else who says Chase does do notary, it's just specific branches.Greedy bank, don't want to work for you, just want your money.
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November 2022 by Olivia Gerardot
ATM is never available
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July 2022 by jerry leslie
Great customer service
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May 2022 by Jake Worley
Every time I come here the service is always great. The people there are very nice and get the work done fast
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January 2022 by Connie Peters
Hours go by. I call from out of town trying to reach my bank with only a recording sending me to an automated number with no one in the service department available at all. This happens
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January 2022 by Lovely Love
Don’t go on drive thru wait is always over 20 minutes, horribleI deposit check and Nick deposited on wrong account please don’t go to him
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December 2021 by Sydney King
Everyone at this branch is extremely helpful and well versed in what they do. Everyone takes care of their customers with the upmost care! Very happy with every experience I have here.
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April 2020 by Jennie Azbarton
I went in to the bank yesterday. They could not help me, but were very friendly and tried hard to help me. TY
