“My wife and I found ourselves with one foot in a scam, having deposited a fraudulent check, but not put any of our money at risk yet. The teller and her supervisor were extremely helpful as they unwound the transaction and helped us extricate ourselves from a potentially bad situation.”
“I just love my star bank !! Brian the manager is fantastic . Very kind and personable . Always has a smile and remembers my name and details of what’s going on in my life!’ The tellers are always fantastic and super friendly !!”
“As a commercial customer, we have found Flagstar's staff to be very helpful and able to address the needs of our organization. From handling special requests, deposit box service, processing our PPP loan, to answering questions on our account, we have had great service.”
8:30AM - 5PM
4025 W Jefferson Blvd, Fort Wayne
Banks
“I would like to give a shout out to Casey, she is fabulous at her job! She is kind, and understanding. If you are real with her so is a gem to work with. I’ve unfortunately been going through some hard times and she has helped me so much, I am very thankful for her. A lot of the world isn’t kind anymore like she is. You are appreciated!”
“Staff is always very helpful. We had an E-check that needed to be deposited and since we didn't know how to do it, the teller worked with us on the deposit.”
“We opened a new account and could not be any more pleased with our banker (Jeremy) that helped us. He was patient, courteous, professional and helpful. Highly recommend Jeremy and Flagstar Bank!!!!Kevin R.”
“Very nice and very knowledgeable staff---I can recommend this branch and the manager, Jake Graham. And, they offer services not available at many national brand banks.If you're looking for the personal AND professional blend, you'll find it here.”
“Eric Doremus did a great job! It is evident that he believes in the importance of customer service. He not only talks about it, but he goes above and beyond with his actions to make sure the customer is taken care of. I was fortunate to have Eric recommended to me and I too will recommend Eric to my friends and family.”
9AM - 5PM
203 E Berry St, Fort Wayne
Banks
Open 24 hours
855 Webster St Suite 200, Fort Wayne
Banks
“First Merchants Fort Wayne corporate office is the perfect place to meet with a private wealth advisor to discuss your private banking and wealth management and investment needs.”
“One of the friendliest and knowledgeable tellers I have ever encountered. Iola is a treasure of an employee. I am always greeted with a smile, taken care of quickly and efficiently. Blown away at the caliber of service I am consistently offered.”
“This bank in downtown FTW has the most amazing, professional, and kindest, and welcoming staff I have ever encountered in my whole life (no joke). I believe that a lot of other establishments can learn a lot on how customers should be treated. I love these ppl”
“We have banked here for over 20 years. Love the family atmosphere and special treats they have for us on Fridays! They were also helpful guiding our young daughter through her first car loan.”
“We have our auto loan here. We got a great rate on our auto loan in 2021. I make my payments in person at a branch. I love this location. Very convenient! The tellers have always been very prompt and pleasant!”
“Great friendly service at state bank. My disabled sister has an account there and we were having some issues with my dad being on her account as her overseer, & the desk clerks are always so helpful and nice”
“I actually love my bank they make me feel like they are my friends which in turn has instilled trust in them caring for my finances. Always a happy hello when I come in ;)”
“We had a suspected case of fraud on our checking account. The people at the local branch were very helpful in getting a our account transferred to a new checking account.”
“The staff here are personable and friendly, I go there to make cash deposits once or twice a week and it's one of the highlights of the week. They're even open days most banks aren't. Never had a bad experience with any of them. Great place.”
“I’ve been with ProFed for as long as I can remember! They treat you like family. They make sure your banking questions are answered properly & in a timely manner! Everyone is so nice & helpful. They are professional about handling their jobs.”
“I’ve always had amazing customer service with both the DuPont and Illinois Road branches. Extremely helpful and kind staff, excellent management, especially Lisa the manager at DuPont. They go above and beyond for their customers and make all experiences be as easy on the customer as possible. Always recommending excellent products to help ease my banking experience and to help me. Wish I could give 10 stars. Thank you, Lisa and staff for being my go to for all things banking.”
“I had been with a different bank for 20 years and it was always like pulling teeth to do anything whether it was a loan or refinance. So my wife and I decided to switch banks and through multiple weeks of searching we decided on 1st Source, and man am I glad we did. We do most of our banking at the Dupont branch and they know me by name, that didn't happen at the other bank. We refinanced our mortgage no problem, we set up accounts, we opened an investment portfolio, and we have had multiple talks about my business and its growth. The staff is so friendly and we couldn't be happier with the switch.”
9AM - 5PM
801 E Tillman Rd, Fort Wayne
Banks
“I have been with Midwest for over 7 years. Today was The Best Customer Service I have ever received from this credit union. Jamie T, one of the branch mangers was understanding, patient, she took the time to listen. I felt like we've know each other for years. I usually don't take the time to write a review...She deserves recognition.”
“The Branch Manager Steve is as good as they come. Since a young adult him and that branch have been a blessing to me. Thank you for all your help through the business ups and downs.”
“Been their client since 1993 and we Love PSCU.. I'm kinda picky about who handles my money ? they know me, and even know my lil dog Bella.. They always give her a treat. Very Friendly, always smile when they see me..”
“I have been with Star for more than two decades. I Joined Star because the original team was so polite and helpful. It felt like they remembered me when I came by. In more than twenty years things have not changed, I still feel welcomed and remembered. They have been there when I have had issues and have always found a way to help. I can’t say enough good things”
“Malorie and her team give the best customer service! It’s been so nice working with them whenever I’ve needed anything because they’re so prompt!Getting my SBA business loan is not an easy process but Andrea Ehresman helped so much every step of the way also!Great bank to work with!”
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“Fantastic and friendly! It may seem to be a small detail, but it means something when you walk in the door and are greeted with a smile and the person at the counter calls you by name.”