-
August 2024 by Sharon Hart
Very good company to deal with. Everyone was helpful. Enjoyed dealing with D-Patrick Ford
-
August 2024 by Steve Hatch
Best service department in the Tri-state. A bunch of fantastic people working there. Thanks for all the hard work you do!!
-
August 2024 by Jessica Croop
Evelyn was AMAZING to work with. I can't say enough good about her. We had a stressful day and she did everything to make sure that not only were we taken care of, but she has been so personable and just great to us. 100% has earned us as forever customers.
-
August 2024 by Jamie Cutsinger
I own a 2012 Ford Focus that I have had in the shop several times and have spent a small fortune over the years with D-Patrick. I completely understand that cars break down and need service, so I don't mind paying for service when the car is fixed. The problem is, the car doesn't work. It is experiencing delayed shifting between 1st and 2nd gear, which essentially makes it undrivable. My husband spoke with Cole (service manager, I think) a couple of weeks ago. He was supposed to maybe send someone to get it, but we have not heard back from him despite several calls and voice mails. I have loyally used D-Patrick to work on our vehicles and have never had a problem, but this time I feel as if they are avoiding our problem.
-
August 2024 by Tracie Young
Loved working with Janna! She was courteous, prompt, knowledgeable, and helped make the purchase of my daughter’s first car unforgettable!
-
August 2024 by Cody Robinson
Janna was extremely helpful, and pleasant to work with. I’m not a social person and cannot stand the haggle and crap most sales professionals do! (I understand that some people like the event and all that comes with it) she read the room so to speak, understood that I just needed a truck, showed me what I wanted, and got me in and out the door in four hours total!! Awesome experience and highly recommend asking for Janna!! (She offers a $50 gift card for referrals, but if you say that you read this review, please tell her that I said that she can keep the card and do something nice for herself)
-
August 2024 by Jeff Orisky
Janna helped me through the process and was able to get things done, with class!
-
August 2024 by Robert Franco
I have called for two weeks straight trying to reach Kelly about the logistics of car delivery and transport and still have not been able to reach her/anyone else who can help me.
-
August 2024 by leslie goodwin
Seen a video of Employees ripping off someone's bumper and place of business has ignored and blocked all her comments on their Facebook page. Damages not fixed
-
August 2024 by Xander Nichols
I went in to get a trade in value on my car and look at some other options, it was all fine until the test drive the manager of D-Patrick ford took. As he pulled in he went to far and put the entire front bumper onto the concrete block and proceeds to back up and almost rip the entire front bumper off. The picture is from the dash cam footage right after it happened. He then wants to blame it on me for not having clips on the front. There were clips until they were ripped off by this maneuver. The front bumper was only originally missing a 2 out of the 8 clips on the right side, it is now missing 5 out of the 7 or 8 on the right side alone, no telling how many the left side is missing now. The salesman Steve Eccleston was wonderful and super kind throughout the entire interaction. He was able to show me several vehicles and went out of his way to be super helpful.
-
August 2024 by Traci File
I would highly recommend asking for Janna Heneisen at DPatrick. She is very knowledgeable of the vehicles she sells, and if she doesn't know something, she will work to find out. We very much appreciated how hard she worked to get us the best deal possible on our new vehicle.
-
August 2024 by Steven Sims
Did a real good job, had a longer wait with ranger but still wasn’t that bad
-
August 2024 by Keith Parsons
Your people were very polite and service was right on time.
-
August 2024 by Zachary West
I showed up looking for a good used car, and Steve, my salesman, was very helpful in finding the right car. Flynn, the sales manager, made sure that the car would be touched up and taken care of. Henry, the finance manager, was very helpful in explaining my options for the warranty. Overall, it was a wonderful experience!
-
August 2024 by D LaBaw
Prompt from start to finish! Thanks
