Change my previous bank (PNC) when they were unable to offer me an RV loan. Since then, I have moved all my banking to 1st Source Bank and so far we have no complaints.
May 2021
Worthless fraud department and customer service. I'm being stuck with $450 worth of fraudulent charges I never made and a branch manager said there is nothing they can do.
January 2020
Awful. They rob people all the time and customer service is trash. Wouldn't let me close my account when I asked either. Don't bank here.