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September 2023 by Senthil Murugan Subramani
Worst in person service experience with this branch. Not sure how PNC is training their bank branch servicing employees. Not informing the customer what are required documents prior even though mentioned the purpose of appointment. Not taking customer on appointment time and just two employees were talking without taking us during our appointment time. They wasted my one permission hour from work.
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June 2023 by Jillian Davis
I have been a member of PNC for years and have had nothing but pleasant and friendly experiences. Gaby is very knowledgeable and always so willing and kind. Thank you PNC!
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February 2023 by Thomas Rhodes
Never enough tellers.
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November 2022 by Megan Ainscough
Elaine is amazing! She helped me so thoroughly and was very good, wait, great at her job!
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September 2022 by Water Wagens LLC
Do not do business with PNC bank at all. Any location. I went in to there 25th street location to cash a check I received from a person with an account there. I have done this many times in the past with no issues at other banks but at PNC I had to pay a 2% fee for them to cash a check that was wrote on their account. Is this even legal? Also 2 forms of ID are required. I came prepared with a United States Passport and a drivers license. I was told the Passport was acceptable but she did not use it as a form of ID and was asked for a credit card or debt card of all things. Regardless I provided that can got out of there with most of my money. If you are a small business owner like myself I encourage you to not accept checks from PNC bank and if you do then get your 2% fee upfront from your customer. That is the only way these shady business practices are ever going to change. PNC is stealing our money.
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September 2022 by Tyler Burton
Rude, up tight employees.
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June 2022 by Maurita Mackey
Nice friendly helpful ppl here!!
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November 2021 by Austin K
They make up their own rules about check depositing in person. Either that or they are uneducated in this office. Their online app can take a check but they can’t? How odd.
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November 2021 by Barbara Wolke
Do not like the Managers they are condescinding and full of themselves better experience at other PNC banks
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October 2021 by Justin Dailey
The hidden fees are absolutely crazy at this bank. Do not go there for anything. Definitely do not go there and attempt to cash a check if you arent a member.
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September 2021 by Racheal Burton
Opened an account here 3 days ago. Day 3, first time I've used my debit cards with them they were all declining at Walmart. They have no idea why and it didn't even show on their system that it was declining. They're way of fixing it was to reprint new cards and then they said if it still messed up then to call the number on the back. Like really? Columbus, Indiana Bank location.
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June 2021 by Maggie Dixon
Long time customer...convenient location but turn over high
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May 2021 by Derek N.
I have never been able to call and speak with anyone at this bank.35 minutes this time on the blank line. German American here I come. This place is the worst I have seen.
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September 2020 by Roy West
This company is horrible to work with. They make it impossible to open a joint account. I am sure the workers are great, but the company policies are ridiculous.
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September 2020 by Jerri Hilshorst
Awful customer service. Take your business to a different bank.
