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January 2024 by melanie s
Friendly and patient, helpful, I am an older buyer and female.
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January 2024 by Ron Mathis
I HAD TO BUY A CAR BATTERY FOR MY CAMRY THIS MORNING AND ASSTIANT MGR SÉBASTIEN GAVE ME THIS BEST CUSTOMER SERVICE EVER HE ALSO INSTALLED IT FOR ME IN THIS FREEZING WEATHER THANK YOU AGAIN
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November 2023 by Carl M
If your item comes in a box. Check it before you walk out. I exchanged a dead batterie and didn't open the box for a month or so. The "replacement" batterie was dead (possibly a core or different return) and when I took it in to get it exchanged it turns out the batterie I was given wasn't even an O'Reilly battery and my exchange was denied. Learned my lesson to check everything I get to make sure I don't pay for someone else's mistake again.
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November 2023 by Tengchung H
This weekend, I asking someone replace my 2013 Tiguan brake pad/drum for me. After replace, the control panel "brake light" always on and show that I need the check my brake wear. It was Saturday night and it is late, so I still took my car home.After Dinner, I been searching online for more than 2 hours, read and watching many YouTube for answer. I find people said I need to using some scan tool from OBD II port and "reset " Electric Parking Brake (EPB).My friend told me , some auto part store may have the tool. Next day, Sunday morning 8:45AM, I walking the O'reilly story for help, one young guy told me, as he know, I shouldn't need reset the EPB if it install correctly, since the weather is good, I asking him to do me a favor to look my car. He is so nice and spend time to check my car and give me his diagnostic : may be the sensor wire is not connected well.Yes, he is right, after I take out the wheel and find it just a bad connection issue.I am really thank for his help and like to say thank again for his help here.
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October 2023 by Pamela Diaz
I have been to OReilly a handful of times but they are very knowledgeable and took the time to listen to my concerns and more than willing to help
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September 2023 by C.V. Jones Jr
Went in for a simple cord of oil and they tried to sell me the most expensive they had without asking
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September 2023 by jessie kimberlin-arnett
I go here for everything I need. They have had what I needed or have had it the same day every time
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August 2023 by Amy Ogilvie
I had receipts, and needed to make a return on a defective part. I was there 25 minutes while the manager studied my receipts evaluated, studied the receipts again, finally determined that I was legitimate and then issued the refund. 25 minutes of him scrutinizing me when I had the receipts and the return goods. Totally uncalled for. Anthony was the employee's name. Completely dissatisfied.
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August 2023 by Shannon Perkinson
My husband always goes here first. Prices are great and the employees always seem to know their job and about the merchandise. They are helpful and quick to answer any questions we may have.
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August 2023 by Dallas Sizemore
My favorite parts store. Great people very informative and
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June 2023 by Arzuse
Got a battery from them back in November. When we took the battery out I mentioned the new one seemed smaller then the one that was in the car.I was told that it wouldn't matter and so I went on my way. A few days later the battery started dieing fairly regularly, so I took it back. I exchanged the battery and was once again told that the smaller battery shouldn't interfere with it.Same thing, battery starts regularly dieing. I take it to a competitor in town and was informed that the battery was too small for my car. So I purchased the correct size battery from them.I took the battery back to O'Reilly for a refund only to be informed that because the battery had been inside of a car, they could not give a refund.Will not be back to this location.
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May 2023 by Peetie remaly
Helped me figure out the proper rotors needed for a roush mustang. After trying auto zone and advanced auto first, who didn't seem to care much to help me.
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February 2023 by Randy Shinolt
Pretty disappointed with all the signs saying free engine light check on doors and windows at the store and I walk in and I'm told we don't do that now. Said they would give me the tester to do it myself. I don't know how to use it. Extremely disappointed.
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January 2023 by Clarence Gates
Great place to buy parts, friendly people.
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January 2023 by Austin Kreutzjans
Very good customer service and easy return of unopened product.
