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February 2024 by Ujwal Chopra
Had a great experience at this location. Karina made the entire process seamless!
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July 2023 by Ronald Cooper
Terrible customer service like to lie to customers the credit checks is unconstitution and they are discriminating against people thousands of people too for year's including the military law enforcement agencies federal government agencies State agencies employees no will call me back about experience including the CEO both locations in Columbus Indiana Also Fort Wayne Indiana on Coliseum Boulevard don't that agencies they deny 90% of their customers exposing because of credit check didn't passed the customers always right
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June 2023 by Ashutosh Jain
Worst rental location ever. Despite having confirmed reservation, the rental location shows closed, and asked to pick from another location, without any consideration to traveler’s convenience. Please beware, do not rent from this location (Budget or Avis)
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April 2023 by Marlene Chandler
Don't ever rent from Avis Car Rental or Budget Car Rental. When we rented the last car from Budget, the car was filthy inside, trash on the floor and as soon as we turned the car on, a message came on that all the tires were low. Next my son made arrangements with them over the weekend at the store in Walmart in Columbus, Indiana. The person did not show up so my son could pick up the car; he called the national line and was told there was nothing they could do; and now when he files a formal complaint, they want to charge him for the vehicle since he didn't pick it up. You can't pick up something if they are not open. The workers at Walmart stated the person who operates Avis/Budget never came in on Saturday.I would not recommend them to anyone. I had to give them one star just to be able to post this complaint.
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April 2023 by Buck Homes
Terrible location! Went to pickup my car and nobody was there. Walmart employees said it’s been like that for week. Customer service said they should be open but nobody. Just a hand written note saying they’d be back. But apparently it’s been that way for weeks also.
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March 2023 by Paige Baker
Worst car rental place ever!!! Do NOT go here. 0 stars.
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September 2022 by feguson guy
If I could leave no stars I would. Worst customer service experience ever. From customer service calls to road assistance. difficulty is relentless.. do not rent with this company. You have been warned!!!!
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February 2021 by Anthony Richards
Customer service says one thing store says another and yes I don't are what the web site says there is a 200-250$ deposit + rental
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June 2020 by Josh Acton
3x the price as Enterprise.
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January 2020 by Charli Josephson
This place shows the best cars there is in the whole world. They are very stylish and when you go there you get your car waxed for free it really is the best!!
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June 2019 by kami Fauris
We were in a tight situation and avis was the only car rental company to help us out!!
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January 2019 by Jason Harris
Friendly service good cars.
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January 2019 by kranthi juvva
Good place for car rental
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January 2019 by kyle carr
Needs a sign!!!! Outside of Walmart and a place to park it
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June 2018 by Stephanie Weatherspoon
Debra is a real help. Every time she has help us with what need. I would recommend this business to everyone who ask me about a rental car service. Thank You Mrs. Debra