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July 2024 by Diana
I hadn’t driven my van in over a year because it needed a new transmission. I couldn’t afford one so i had to wait until i got my tax check. My son looked & called all the auto repair shops around us. They all wanted to much money, WAY TOO MUCH!
Then he called Ideal Auto which turned out to be close by & quoted him a reasonable price for repair.
They are super nice & i would go back to thrm if i ever need more repairs
!
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March 2024 by Shricharan Baskaran
Very glad that I went to this shop. The shop owner Mr. Khaseem made sure that every concern of me is listened and answered. He made sure to test drive the car and give honest opinions without upselling. The price is fair and reasonable. Would like to take my car here for the next service.
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March 2024 by Ziggy Waller
I definitely recommend the shop. I recently purchased a car from here and was given a really good deal and he made the process as easy as possible for me!
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March 2024 by Luke Postell
Kasem was very good to work with. Highly recommend.
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February 2024 by 1st
You will not meet such a person at the professional or humanitarian level. Flexibility in dealing and honesty do not find it easily these days. I recommend dealing with him. You'll be satisfied at the end.
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February 2024 by Yasser Adris
professional
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January 2024 by Jarrett Curran
This is by far the best experience I have ever had with a mechanic. Ideal Auto is the perfect example of a local business that cares about their customers and have a genuine interest in assisting you - not just making a quick buck. Accessible, affordable, and professional. They saved my behind this winter! 10/10 would recommend.
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July 2023 by Michael Tani-Eshon
Very thorough mechanical services. Kaseem is very professional and will only recommend repairs that are necessary. His prices are also very reasonable. I went in to service one car but ended up buying a second car from his garage because it was competitively priced. Pleasant service throughout. Highly recommend.Services: General repairs & maintenance
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July 2023 by Anurag Dwivedi
This place is very nice! And owner is a genuine person. He charged me genuine amount for fixing brake switch.
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February 2023 by Preston Stone
Highly recommend! Very personable got my truck fixed at a great price and quick service.
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December 2022 by Sierra Franklin
We have bought three vehicles from Kasem, he is wonderful to work with! Very fair pricing, knowledgeable, and a good guy. We won’t go anywhere else!
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August 2022 by Jessica Lanay
I recommend this mechanic and this business 100%. Not only is the mechanic an honest, reasonable, and diligent guy, based on some circumstances, he will also just go above and beyond. I wanted to start out this review by giving five stars. So, if you came for a quick review, there you have it. Kassem is a hard worker, you'll never pay more than the repair AND labor are worth, he will walk you through the process. He also gives good advice.If you want the back story—keep reading.I am 35, I bought my first car from Kassem. I have been a lifelong public transit user because at the ages of 15 and 16 my mom was suffering through some hardcore financial abuse with my father. He refused to help me buy a car, and she could not afford one OR risk me wrecking the one form of transportation we had.I made it work. I am a writer, and while stable, I have only recently come into the capital I needed to invest in transportation.My partner gets their car fixed by Kassem regularly. He has ALWAYS spoken highly of Kassem; I even know of times Kassem came out on Saturdays and Sundays to check on my partner's car in an emergency. But when Kassem told my partner that he had a Hyundai Sonata for sale, my partner told me. My partner helped me practice driving and let me practice in his car; I got my license and I was ready to buy.Kassem provided photos, videos, videos of him driving (he was not holding the camera while he was driving). Kassem held the car FOR A MONTH for me because I was traveling for work. He was willing to drive the car to where I was at for the summer (for an additional fee, but I don't know any mechanics who would do that even for a fee). When my partner and I came down to Kassem's garage, there it was, the car looks practically brand new. Kassem was adamant "Go drive it around for like 30 minutes or an hour to make sure it is okay for you." When the air conditioner seemed to not be working (It was 100 degrees that day), Kassem was willing to check into it, but it started working just fine. Kassem handles all of the dealership paperwork, he even came with me and my partner TO THE DMV to make sure all of the paperwork was solid. I knew NOTHING about purchasing a vehicle, but this patient man walked me through.I am not saying that this should be expected for your regular check-up or oil change or flat tire or anything like that, but Kassem's dedication to making people feel safe and like they can trust their vehicles and him is unmatched (and this is coming from someone who can pass down horror stories about mechanics that I inherited from my mother). Kassem is about good, honest, supportive business. And I will take my car back to him and only take it somewhere else if he is suggesting it. Period.One million stars.Services: Auto engine diagnostic
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June 2021 by James Bowman
The owner is helpful, fair, and timely. He is a nice guy and great at what he does. We have been here several times and been satisfied with the quality and price each time.
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April 2021 by Jerrald Hollon
We recently bought a Toyota Corolla. Good quality and great professionalism answered every question to the best of his abilities and was very patient with us. Will definitely consider Ideal Auto the next time I am looking for a car
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February 2021 by Felicia B.
When I happened upon Ideal Auto at 5645 W ST RD 46 in Bloomington, after struggling to keep the older luxury car I had just purchased on the road with its litany of issues, I was looking for a mechanic that I could trust to give me a better deal than I had already received in an estimate for from Meineke totaling over $2500 for the list of much needed repairs. I entered the building expecting the usual car repair shop. You know the type if you've ever needed work done on your vehicle. Instead I was greeted by a tall man with kind eyes and a winning smile. His name is Kasum Beit, the owner of Ideal Auto. I described my problems and the ordeal with the vehicle, having more problems with it than I was able to afford. After giving my car the once over he confirmed what I had suspected, my newly purchased car was going to need a LOT of work. Instead of ball parking the total expense Kasum was able to break the work down into fragments, thereby allowing me the ability to keep my car on the road instead of trading it in on something I would have to make a commitment to making payments on for at least 3 years. The car I purchased didn't put me in an Ideal situation, but Kasum came up with an Ideal solution, so I would say he thought up a perfect name for his car repair shop. So if you're in the market for a mechanic that will shoot it to you straight and treat you fairly, give Kasum a call at Ideal Auto. I'm now a loyal customer and I wouldn't 'steer' you wrong. By the way, there are also vehicles for sale on his lot and his specialty is foreign cars. I'm thrilled to have met Kasum, he's a welcome and much needed relief for me.
