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August 2024 by SU Malinois
I just came out from this store that they don't care about how to thread costumers. I was yelled by a male employee, yelling HAVE A GOOD DAY, HAVE A GOOD DAY because I was telling him the truth that doesn't have good customer skills. Two days ago, I went to this store and pressed the bottom at the register to check out because no one was at the register like always. A female employee who was working apparently by itself that day, she go behind the register and I asked her if she can tell me what was the discount on the green newports shorts because I don't have my glasses, and with the same body language she shows when she get behind the register, was the same thing came out from her mouth attitude.I asked one more thing and again same attitude. After I paid, I gave her a sad face on the question: How do I feel ? on the register screen , she made a face and told me with the same attitude. " Have a wonderful day." Today, I went with my husband, and as soon we go thru the store, same lady from 2 days ago, greet us with smile and told us." Hi, how are you?" Okay, that's great, thsts what I thought, I was wrong because she went and said something to the male employee,she was working with and when we pressed the button at the register to check out, they laughed, and the male employee came to the register. My husband was the one paying so I did not bring my wallet with me. He bought some tobacco products, and he asked for his ID, and that's great, they fallowing the law. My husband gave it to the guy, and he scanned and told him the total. My husband asked me if that was all, and then he remembered his cigarettes and asked the guy for one pack of cigarettes. The guy got the package and asked for the ID again. My husband told him, "You just scanned," and the guy looked straight to my eyes and said HERS. I asked him why? and he responded, "Because I know you bought cigarettes before," I asked him why he did not ask me for my ID when my husband bought the other tobacco products that's not right. I wasn't buying, and he answer was that he was following the law. I asked him if I came with my whole family, you going to ask for all the family IDs, and he answered, " YES." I told him that was not like that. There was no answer and handed my receipt, and he started yelling. (I'm a BP patient with my meds in my body, my BP when sky high in seconds, because this guy attitude, I don't know if they are related or not, but they have the same attitude, and they don't know what customer service is. If they don't know how to treat customer, they should not be working there. Customer service is the key for every business that works with the public. If they have personal issues, they have to LEARN how to leave them at home or stay home period. Disrespectful and unprofessional staff like that are what's beem ruined a lot of business. I worked as CSR and Management, and if I treat a customer like this guy, I will definitely be fired. Management checks your employees because those two are not doing a good job at all. I don't have the name, but you should know who is working. I'm really calm, smile and salude everyone. I really don't understand. That's the closest dollar general, and we will keep going there and will do more negative reviews if it keeps happening. Thank you, guys, for ruin my day.
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July 2024 by Marissa Conaway
Always has what I need wot not having to go into a big store
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October 2023 by Frankie Ruiz
Maybe you should change the hours on the door if you can't open at the scheduled time ....
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December 2022 by Emily Buck
I realize they expect you to use self checkout but when you see 2 employees and neither one even greets you...
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September 2022 by Patricia Rugg (Pattycake)
Got soda and bread.
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September 2022 by Slug Bait
Always friendly staff
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September 2022 by Paige Kyrrn
Generally a mess and understaffed. I worked there a few years ago so I understand that it can be rough, but we did it with 4 employees total.
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August 2022 by Samantha Stanley
Generally a mess and understaffed. I worked there a few years ago so I understand that it can be rough, but we did it with 4 employees total.
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July 2022 by Amanda Snyder
This store is closed all the time and the paper says do to storms even were there is not this is getting old.
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June 2022 by laurie powell
just lefted my cart and lefted!! place was an absolute mess..couldn't get what I needed..so I simply asked the girl how I was supposed to get certain things cause the carts was all in the way she replied u Lakers just need to go home..r u serious?! I have lived here my whole life..the girl was very rude and to top it off they had music blaring and it was cussing up a storm!! will never go back there again
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January 2022 by Sue Georgi
They're a busy but great bunch of folks. Don't look for the world from them but expect friendly service.Only lose a star for their not so stellar selection. Part of that is dependent on size/location but it doesn't change the "facts".Thanks y'all - come friend come all!
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November 2021 by Kathleen Bunten
We ordered a halloween bag using door dash. The bag had a hole in it. I sent my fiancé to go get a new one since my tibia is broken. I forgot to give him the receipt. They took the bag from him, called him a thief, and made him leave. Unacceptable. He told them it was a door dash. He came home, I gave him the receipt and he went back out. Unacceptable behavior. You could have asked him for the receipt. It was at home, but to say he stole it. Unacceptable.
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October 2021 by Fritt Fallande
No cashier. Tried to check out but no one was there and i waited idk how long and got bored. Guy behind me was getting impatient too and asked me if there was a bell or something and there wasnt. I put all my stuff back in the cart and just left without it. If you dont want to work then i dont want to buy, waste my time and ill waste yours by picking stuff out and leaving you to restock it all. If i come again, probably wont, ill try to get my stuff but if no one is at the check out again im gonna go around putting random stuff in the cart and leaving it on purpose
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September 2021 by Kelly Walkup
It's looking better inside there!!
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September 2021 by Lyndsay Fleming
730 Saturday night and they're closed?
