“I am a business customer and placed a very large order with BCW, The pallet was delivered with one of the boxes severely damaged (it had a large piece of wood that looked like it was from another pallet impaling a box and severely damaging everything inside, a total of 5 higher priced items). ************************* was an ************ to work with. I just had to send her a list and pictures of the damaged products, and ***** had our replacement products out to us within a few days, and made the process super easy and stress-free. I will absolutely continue to work with them, as they were very professional and quick to resolve my complaint. ***** has handled all of our questions and concerns easily, quickly, and thoroughly! Thanks again, *****! ”
“So far is good got here at 11:00 pm and parked well couldn’t find and parking on the truck stops and my appointment is for 10:00 am. Will update in the morning. Update: ok they gave me a door right away but had to wait like 30 minutes for the unloader to let me know that I may brake a seal . Unloading takes between 2 to 4 hours. I think they deserve +6 ⭐️⭐️⭐️⭐️⭐️⭐️ and they have overnight parking and the other reason is they really on time with their appointments.”
“Hello ? drivers, live load March 08, 2024 appointment for 18:00 got their 13:00 out at 15:00, I believe that I ? must have been given a good day, unbelievable. Be back here for March 19, 2024. I love these people, looking forward to seeing them. ?”