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July 2024 by Carl Linder
Went through the ATM on a motorcycle (first mistake), the ATMs at this location seem to be to old to work properly, they take 10 min. plus to make a transition, the whole time you're being rained on through an entire roof that is dilapidated, watching it closely making sure a chunk doesn't fall on your head, this bank has had my personal account and mortgage for years, once again, disappointed with the bank and the village for allowing this disaster to be this way, feel like I've paid well for services that are sad at best.
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January 2024 by yasir k
They are no helpful
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October 2023 by David Mordis
Susan A. Jeffrey was great! Thanks for helping us with our banking needs
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September 2023 by Jenn Vickers
Consistently the worst bank I have ever had to engage with. They never keep appointment, I have been there over 4 times just to get myself added to my husbands account. Literally no real sitting or waiting area, no customer service. Worst location of any bank I’ve ever been to. Daniela was offering the worst service and we’ve been screwed by them signing up for credit cards we don’t want and then they won’t close them.
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August 2023 by R R
They have a receptionist in order to speak to a banker without an appointment. I was advised a 45 min wait. I offered my number so they can call and was told no just wait. I went go to my vehicle to wait and come back 15 mins later to check on how much longer only to be told my name was taken off the list even though I mentioned prior to walking out I would be right back and would be waiting.
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July 2023 by SIMI S
very very bad service
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July 2023 by Andrija Perovic
Susan Jeffrey is the best!!
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July 2023 by Aras Delidemir
Stuff is very mean
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April 2023 by Ooko Oyuka
I have never been humiliated in my life before. I wanted to withdraw $10k from my account yesterday and they had my passport, at the same time they asked for my SSN and Work address. I said I have my own business. They rejected you have own business ?. They asked me “where did all this money come from and what I was going to use the money for. I feel like this is my personal problem. I felt like I was being treated in a very racial way and invaded my personal space a lot. Teller asked me you live far away why come here to get money. I assume everyone is welcome at any location. So bad services.
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March 2023 by Shane Churchbill
This has nothing to do with this branch or the employees, but chase is terrible. I have been a member for over 2 years. Every time ive called their customer service number. I was either mislead or straight lied too. Ive had over four figures in my account at one time, but chase decided to put a TEN day hold on my paycheck for having negative funds. This is ridiculous, and a punishment for not having money.(when i spoke to an employee and he told me i should "Try avoiding having a negative account balance") Like i enjoy having no money or something. I am beyond offended, and look forward to coming in and closing my account with chase. I was better off going to a currency exchange.
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February 2023 by AchievementsdaReturn
Very good employees. At least least they have tellers that can exchange money like a real bank. Most other branches aren’t “full service” so this is the only Chase branch I will go to. The employees really care but understand they are handicapped by Satan himself which is “corporate America”.
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February 2023 by Yasser Alsarraf
very good bank with good customer service, Michael white -VP very nice and cooperative, he this there all the time, I go there a lot and i enjoy talking to the staff, i recommend this branch a lot.
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January 2023 by Art Plagens
Terrible experience. Moved to the Woodridge area and needed a Chase branch. Staff was Not accommodating, including the branch manager. Hope to find another Chase branch wih more helpful staff.
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January 2023 by Chitra Patel
Very friendly atmosphere. Was greeted right away as I entered and directed me in right direction. Tellers are friendly and helpful
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September 2022 by Goce Zahariev
We whent today to open accounts in chase and they told us to wait 20 min and someone will help. After 35 min waiting they said no one available and we need to set appointment. How to make business with this branch.PNC bank was very helpful and set account in minutes .
