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July 2024 by Kathy Smith
I wish we had read their reviews before getting tangled up with them!!! We bought a Jeep from them and the check engine light came on before we even got it home! Then on the way taking it back to them, because the sales jerk said they would fix it, the ABS light came on! They put the Jeep in their "shop" and said it was all fixed, we go get it and the dash looked light Christmas on the way home because of so many lights on! My husband called to find out what we should do and spoke with their office clerk who then called the sales jerk and told him that we made her uncomfortable... he then called my husband aggressively stating that they would not be undoing the deal. And saying he didn't appreciate us calling after he said they would fix it... just like they "fixed it" the first time???
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June 2024 by Trevell Whitehorn
Terrible. The guy that sold me the vehicle a genuine guy but their mechanic is trash and half does the job. Make sure you do a full inspection before you buy or else if something comes up and they fix it the mechanic will just bandage the problem
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April 2024 by gary bowers
Great place to buy a good used car or truck. Will be treated with respect.
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April 2024 by Dawn Mason
I've had my explorer for 25 days... 25 DAYS. And I have a cracked head. I haven't even made the 1st payment yet. They are legitimately taking advantage of people. I WILL be hiring an attorney and I hope they're ready for this fight because I'm not allowing people like them to take advantage of people. Even local people for that.
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October 2023 by Dawn Wyninegar
This place is disgusting, mean rude and hateful to say the least ..my car got removed and 18days later I went to pick it up and we had been robbed of everything. Tools ,Chai saws my gold Chain hanging fm mirror. They said it wasn't there prim
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September 2023 by DERPINDOOGLE
Prices are way too high.
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September 2023 by Toolman84
Very good reliable prices
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September 2023 by Clifford Cook
We bought a Toyota from them,my stepson bought a SUV.from them. We both are very happy with the the vehicles, and the payment every month is very doable.good service and friendly people are all part of the Ridgeway experience. I highly recommend buying a car from Ridgeway motors in West Frankfort Illinois
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June 2023 by Adria Funk
I have bought 2 vehicles a Chrysler van and a Chevy Cruze from them i would recommend going here . Bret has done wonderful on answering questions. Sending the vehicles to the mechanic when somethings not right like the car overheated so it’s in the shop other than that I would buy vehicles. From them out and all that was wrong with the car was the water pump so that’s being fixed I would highly recommend this place. Very friendly staff here and they will help people find the right vehicle for them .
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May 2023 by Janis Young
Bought a car 3 weeks ago. Salesman, Alan Murphy, was great. I am very happy with my purchase.
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February 2023 by Tim Pitchers
Very good reliable prices
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December 2022 by Shortwave Hiker
Please do yourself a favor and never purchase a vehicle here. They sell defective vehicles that will break down on you within 4 months of ownership. They will refuse to repair the vehicle. Don’t waste your time here. They’re very rude this place should be avoided at all costs. They’re taking advantage of low income people
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November 2022 by Tyler Worrell
Never buy a car or truck from here. Bought a truck with 160xxx miles on it. Took it to Toyota the first month I had it for a oil change. Toyota called me back later and said the motor was bad. The dealership put heavy duty oil in it so I wouldn't hear it knocking. They also told me it had a lot of frame damage. Toyota told me that is illegal to sell someone and the dealer didn't disclose this to me when I bought the truck. So I took the paperwork back to Ridgeway and they said Toyota was lying to me and they aren't going to help anything. So I had to junk a truck I just paid 17000 for
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October 2022 by Jonathan Davis
My family purchased a 2012 Suburban from Ridgeway’s and were met not only with a great deal but with awesome customer service. We worked with Brett James and he bent over backwards to go above and beyond the sale of our new vehicle by seeing through to the end some follow up that took up extra time and energy on his part. Again, the ‘customer service’ offered by most places doesn’t deserve the name. Not true with our interactions with Brett. There was one particular issue that needed to be made right and Brett stuck to his word and made it right. Seriously thankful to have had such a great experience. I HIGHLY recommend them if you are looking for vehicle.
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September 2022 by steven parini
I work here
