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September 2023 by Jennifer Recklein
Movers were very personable and kind. Honest and up front about expected charges and fees related to the job. Respectful of property and listened to requests. Would def request the same team for help in the future :)
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September 2023 by Brian Hodor
Eddie and Ariel were outstanding and compassionate with all my belongings!! They were very professional throughout the entire moving process!!! I would highly recommend using TWO MEN AND A TRUCK!!!!
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April 2023 by Tony TotalTransmissions.com
Called up and set up to move gave them all my information and deposit. They show up with a small truck and they told me that the person that took information was new and she made a mistake.Manager comes out to requote and the quote comes back double and insured me that they would refund back my deposit.Call on Tuesday same gentlemen tells me it was done it takes a couple days.So I call back a couple days later and lady tells me no we are not refunding back the deposit.They made the mistake...... But want me to lose the money.HORRIBLE CUSTOMER SERVICER!Shopped around found a different company that sent the right equipment and half the cost.
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April 2023 by Phillip Tierney
WARNING!! Picked up a dresser and king size bed and we’re supposed to deliver it to my new apartment. They never showed up… I filed a police report, they told an officer from East Dundee they dropped them on the side of the road near Elgin.. let that sink in. I PAID them to do a job, they failed at that job. Bed cost 1,000$, dresser was 400$. Never found my items, was not reimbursed for them either. Corporate head quarters won’t help me because it’s “in the cops hands now”, cops told me they aren’t willing to follow up on a civil matter like this. GO TO A DIFFERENT COMPANY. SCAM ARTISTS. I’m out 1,400$.Look at the reviews, they also break items when delivering and don’t try to fix the situation.
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March 2023 by Destiny D.
Responded back quickly, We're very helpful and efficient with helping my family members move out. Very appreciative of their very respectful office people as well as the movers I met in person!
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March 2023 by Kelmend Malaqi
PreEstimate was 740 $ and after finishing the job came out 1047$ without adding a single piece of furniture. Very disappointed.
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February 2023 by Vikas Garg
Very slow movers take double the time. They make a follow-up call to get a good review and when you tell them how bad your move was, or movers kept your stuff, they never return your call or don't want to solve it. I would recommend every other company on this planet than Two Men and a Truck.Movers are extremely slow, one of the 4 movers showed up 2 hours late - that slowed done the 3 movers, as one guy would just sit in the truck on phone. 4th one showed up 2 hours late along with 2 more people who then tried to just be part of the job at double the hourly price. All in all our actual price ended up being about 1,000 bucks more than the estimate. And, that's when this company had pictures of everything that needed to be moved. I am an unhappy customer, not just because it cost much more, but because had stuff missing after the move that movers just never offloaded the truck, had slow and idle sitting movers, charged for travel time, they charge you for the time that they take to write up and print the bill on the spot- and I am not talking about 5 minutes. It's too costly and not worth the service. Essentially, we ended up paying $400 just for them to write a bill.Making a brand doesn't mean, ripping off customers. At least have the courtesy to return the feedback call and not make a customer feel like all their feedback is falling on deaf ears.
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December 2022 by Sarah Snyder
The movers did a great job and the whole process was smooth! We had 0 issues from start to finish.
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December 2022 by Lindsay Coats
We had a great experience from scheduling to our move. The crew that came to move us explained everything, asked questions to make sure they knew what we wanted/needed and were very patient with me when I didn't know where I wanted things at my new house. :) They never once rolled their eyes! lol I would highly recommend the team!
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December 2022 by D 1.
Chris Z. is an unscrupulous owner. Avoid this company. They will damage your property, string you along for 6 months saying they will take care of it....and then will avoid your calls. They won't even bother to send out their claims adjuster.
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December 2022 by Michael Lingl
Kevin and Brian did an outstanding job! Worked safely and efficiently to make my move effortless! Highly recommend
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October 2022 by Jen Harbison
Raymond, Anijel, and Chaucy did my move today. They were on time, polite, and did a fantastic job of getting everything right where I wanted It. I would highly recommend! Thank you.
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September 2022 by D Rice
I spent so much $ on this move and am very disappointed. The movers were nice guys and tried their best but just weren’t good at the job. They didn’t pack the truck well so we ended up having things that we were not able to move. They screamed and argued with each other about how to pack the truck and then unpacked into our storage unit with so much unused space in the middle that I had to reorganize it myself to fit everything. One of the guys tracked mud onto our carpet and another one broke the legs on our table. Their insurance ended up paying us $40 for the $300 table they broke. My upholstered dining chair has dirt marks all over it like it was dragged on the ground. And I’ve called twice and left messages for the general manager, Chris to call me to discuss my move and never received a call back. Will never use them again and would not recommend.
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September 2022 by Maureen ODonnell
Had some very large/heavy items to dispose of, a piano, a buffet in the basement and some other items. Mike S, Mike T and Bryan S were great. Arrived promptly and removed it all without issue.
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July 2022 by Kristina Fontana
World-class customer service!! German & Justin did an exemplary job moving my furniture!! They checked every box on my check list including professional, hardworking, conscientious, polite, quick, and treated my items with care! Would highly recommend for a reasonably priced move.
