8AM - 5PM
1260 Karl Ct, Wauconda“The best delivery service I have used. I would like to appreciate the driver by the nameCesar and his helper Jose, they were very warm and respectful making sure they carry my furniture with maximum care plus they were supper early than scheduled which was very helpful on my end I will be using FIDELITONE and be sure to ask for these these two gentlemen.”
8AM - 6:30PM
518 State Rte 31, McHenry“First time in this store and I was very impressed. I had multiple Amazon returns and the young man helping me took the time to explain how to tell which ones needed to be packed or not. I had assumed they could all be returned without packaging. He was very helpful and I wish I had asked his name so I could reference it here. Great customer service!”
“I had to deal with a return out of state and the gentlemen helped my mother at this store with all of my returns and with such patience and kindness. We really appreciated it, I would come back to take care of my services here.”
9AM - 6PM
123 S US-12, Fox Lake“The couple that owns and run the place are absolutely lovely people :) They have the sweetest, cutest pups, and are so personable and friendly! Definitely will be my go-to spot from now on!”
“Wow i was so impressed by the employees because they were so helpful They helped me with the printing machine and shipped a big package for me. Thanks andy and raj”
“The staff is very friendly and efficient! They treat their customers with the utmost respect and really care about the quality of their service. I highly recommend this store!!”
“I used to deliver freight there from Tartan transport in Toronto and I would spend the day there while their driver took my trailer and loaded it around Chicago for Toronto.
The people at J.A.Frayte were the nicest and most helpful people that you could ever meet.
There are just some companies that you never forget and J.A.FRAYTE is definitely one that I will always remember.
Thank You to everyone there who have given me so many great memories of Trucking and the people who work at J.A.FRAYTE from the drivers to the office staff.
Thank You
Al. Gillis”
9AM - 8PM
835 S Lake St, Mundelein“I made a shipment to Colombia, they told me that the approximate delivery time was 2 weeks and it arrived right at that time. The box was intact, in good condition and complete, I had no problems or delays. I had my doubts because I had never shipped with them, but the truth is I was very happy, I would use the service again without a doubt.”
“Thank you to the driver who took an extra step and figured out the correct address of my hold location and to Cary shipping center for following-up. You've saved my day!”
8AM - 7PM
2189 IL-83, Round Lake Beach“Terribly overdue, but KORDELL is the MAN. I forgot the other homies name that was on shift, but big up and huge shout-out both of them. My package (which was a birthday gift) got to the recipient safely, and they are just awesome understanding humans and make the shipping process a breeze. Amazing service, 5 stars all day, and they need a raise ASAP!”
“I always have a great experience when I come here. The employees go out of their way to assist me and provide exceptional customer service. They are also very quick making it convenient for me to get back to work.”
“Great Place ! Manager Heather and staff are helpful kind and efficient . it’s a busy place and they do their best to take care of everyone in a timely professional manner!”
8AM - 7PM
738 E Dundee Rd, Palatine“I have been going to this particular location for years. All the employees are very good and helpful. I wanted to send a package so Brian helped me with his amazing service. He was so good and made my work easy. Thanks to Brian for helping me as always”
8AM - 6:30PM
117 S Cook St, Barrington“These guys were incredibly knowledgeable and helpful in printing a mosaic photo poster and mounting it on foam board. It was fast, easy, and very economical. I didn’t even know UPS had printing services, and it’s clear this store is THE place to get it done!”
8:30AM - 7PM
781 S Midlothian Rd, Mundelein“Tom was absolutely insanely helpful! It was my first time mailing internationally and he was very patient with all my questions and pausing to make sure all my information was correct. He even went as far as explaining to me that if I have any issues whatsoever I can always call the store back and he will help with whatever the issue may be. Thank you so much Tom!”
“Very helpful in intercepting a possibly damaged item before it was returned. It took two trips and a lot of time but I was able to prevent the return. 3 helpful employee encounters, one snippy.”
“Friendly staff, convent hours. If I could get a receipt before leaving the store, that would be better. I am sure that is a UPS thing though. I did leave my email address and had a receipt email within 10 mins that had a link to all the information I would want. Would use again.”