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November 2021 by Anthony Phi
Trying to return an unopen new merchandise and was charged a 30% restocking fee. I have purchased from many medical suppliers before and was never charged a restocking fee with returns. Will try to sell it myself and will never buy from this supplier again
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November 2020 by Terence Chiramel
Randy and the team are the best to work with! They will always be our trusted source!
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November 2020 by scott powell
They do high volume and are very straight forward in their approach.Thank you Monte
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November 2020 by Brittany Glasco
The company was so prompt with questions and returning my call, and very detailed with there communication
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November 2020 by Tiffany Weeks
Our facility recently ordered a refurbished surgical table from Alternative Source. After researching several different vendors, we received the most competitive quote from Alternative Source. Monte Montain was very knowledgeable and responsive and wonderful to work with. We were on a tight timeline due to Covid and Monte went above and beyond to ensure that we would receive our table in time! Even after the sale was complete, Monte was incredibly responsive to my questions. The table was in excellent condition. Thank you so much! Highly recommend!!
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November 2020 by Barry Murphy
Extraordinary service and professionalism! I just purchased a refurbished Midmark M11 autoclave from ASM. The device functioned but had a small issue. ASM immediately had a local tech take a look at the machine and when it could not easily be remedied actually flew a replacement sterilizer along with a technician to make sure it ran perfectly. I can not say enough positive things about this company. Of course no one wants a problem with purchase but the real test is what a company does to fix a problem should it occur. Our new sterilizer is running up to spec.. I plan to first look to ASM for any new major equipment purchases.Dr MurphyBaltimore MD
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November 2019 by Deb Marchi
Outstanding customer service!! Real people answer the phone, take calls, no voice mail unless requested. Monte and staff are knowledgable, professional and caring. This will be my first choice for service and products they offer.
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November 2019 by Richard London
Service, selection and value make this company stand out. I highly recommend Alternative Source Medical for all your equipment needs. A+ communication too!
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November 2019 by Angela Bein
Sam is not only extremely professional but he definitely went above and beyond for us, setting up a new therapy office. Thanks for everything!!
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November 2019 by Candice Smith
The gentlemen that came spent a lot of time and care assembling the hospital bed. They went above and beyond to make sure we were 100000% happy. Thanks Guys!
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November 2019 by Mike Shapiro
I have been dealing with Alternative Source Medical for many years. Good people and most importantly, honest people!
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November 2019 by Chad Hutchison
It was a pleasure working with the team at Alternative Source Medical. Highly recommend!
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November 2019 by David Cackowski
Great seller - as good as in-person help with this company, A+
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November 2019 by Chesney Gregorie
This is THE place to buy any new and used hospital/care unit equipment in Chicago. Sam is my contact, and he was so professional and walked me through the whole warehouse and showed me each and every piece for my needs. Very knowledgeable, reasonable prices. This is the place for anyone in the film and tv industry
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November 2019 by Roman Pierce
Outstanding service from Monte and his team. I ordered 2 Midmark exam chairs and they came within the promised delivery date (even quicker than expected). The delivery company that delivered our exam chairs was very efficient and professional.I had a frustrating experience with three different medical suppliers before reaching Alternative. Monte had everything handled like a true pro. Hard to find someone like that over the internet and I am very glad I did.I look forward to doing more business with Alternative Medical. 5 Stars.