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May 2024 by Denise Devera
We worked with Bob. He was very knowledgeable and answered all our questions.
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May 2024 by Cathy Goad
Chris Collins waited on me and was very personable. He did a good job explaining things. I enjoyed the experience.
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May 2024 by Scott Phillips
We had a wonderful time at Steinhafels, kids and all. There are so many options with a comfortable layout to stroll around. Top it off every employee was kind and supportive. We especially enjoyed Calvin, top notch! We bought a couch!
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May 2024 by Gail Tangy
Janice was knowledgeable and helpful and was a pleasure to work with.
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May 2024 by Clark Thompson
Debbie is a real good interior designer, and Adam did nice work showcasing the furniture on the floor. Great experience from start to finish!
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May 2024 by Kurt Garber
Pat did an awesome job! He was knowledgeable and got me taken care of quickly. Great personality too! Thanks!
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May 2024 by Owen Clark
Our salesman Ken was very helpful and knowledgeable.
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May 2024 by Harold Roberts
The sales lady (Anita) was knowledgeable and friendly. She helped get me an electric scooter since it was a bit of a walk for me to get to the recliner area of the store. This was greatly appreciated.
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May 2024 by judy salzman
Horrible experience .I purchased a sectional with an ottaman with the extended warranty which Steinhafels highly recommended. We were told the warranty covers everything including the cushions and if it couldn't be repaired or fixed it would be replaced. We purchased this about 14 months ago and it cost about $3000. The back cushions are all mishapen. When we called to see what could be done we were instructed that wasn't covered and we could go to Joann fabrics and purchase stuffing to fix the problem. We've only had this sectional for 14 months!!! I felt like we were misled with this warranty. I won't be buying anything else from them!!!
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May 2024 by Aline Raine
Everyone was very friendly as we entered the store. Anita asked if we were looking for any particular item. I was interested in an ottoman which was on closeout sale. They didn't have it in the store but showed me one similar to the ottoman I was interested in. Anita checked the nearest store that had the ottoman I was looking for, ordered it, and was delivered to Vernon Hills and I picked it up today. Anita was a joy to work with, professional and pleasant. I love my ottoman and will be back.
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May 2024 by Grace Beskur
Donald was incredibly friendly, knowledgeable, helpful! He gave us as much time as we needed and answered all of our questions.Highly recommend place to visit if you are looking for furniture!
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May 2024 by Vivek Reddy
Good follow up and patience
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May 2024 by Erin Sharp
Our sales person Aaron was very patient with us. He wasn't pushy at all. Listened to what we were looking for.
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May 2024 by Ed McFadden
We worked with Bob B, was great to work with, he let us do what we needed to do and then was there when we needed more info. He was very informative and understood what we were looking for. A classic gentleman!
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May 2024 by Angel Cano
Great experience! Such a huge selection of furniture to choose from at reasonable prices. We never felt pressured or bombarded by the employees when looking around. Highly recommend!