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November 2023 by Jeff Strode
This is hard to write qbecause I was foolish enough to trust them for so long. I would give them no stars if I could. They took over $6000.00 from me and my vehicle still doesn't run. They said it would be done for 10 months. First it was we can't get the parts because of covid then they can't keep help then it's almost done but I've got to have it progrmmed and then they got the wrong part so had to wait and then wait to program the new one. And now they want me to bring it back so they can fix it. So all told they had my work truck from June of 2022 until August 30 of 2023. So they are posing as mechanic shop but just taking money from people. Guess I just expect people to be honest with me. I do my best to be honest and treat people right.Update after being told the truck was finished last year and test driving it then and being told it was done three other times after that last year how many times do I need to keep coming back to get the same results and I do believe you just cashed a final check of seventeen hundred and fifty dollars which brings the total to over six thousand just as I said. But it doesn’t matter because I can’t wait any longer for no results. I didn’t get a working vehicle which is why I hired you.if I wanted to buy an engine transmission and carburetor I could have done that myself. I need a work truck that runs so I can work not parts that don’t.Update 2 Thomas Garage told me that Autozone would warranty my engine and transmission through any mechanic Garage but when I called Autozone they told I had to have the original receipt or go back to Thomas garage(which I am not going to do). So now I don't have any kind of warranty on $6000.00 worth of work done by them. Of course I'm sure they would say to bring it back and they would take care of it but I've already mentioned they've had it for over a year and a half and didn't fix it.
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October 2023 by vinoth kumar
I've been getting my car repairs done at Thomas Garage, and they have consistently exceeded my expectations with their top-notch car repair services. They provide excellent service, always going above and beyond to help me with any issues. Their pricing is fair, making it a great choice for car repairs. I'm a satisfied customer and will continue to trust them with my automotive needs. I wholeheartedly recommend them to anyone seeking reliable and trustworthy service.
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August 2023 by Bobby Wanless
Fantastic place. Our brakes went out. He got us in the next day. Great price. Also had two rear shocks that were bad and every place those by price for my brake job front and back plus two shocks was still over $100 cheaper than everybody else wanted for the brake job alone. Please give these people a try! Thanks again, we will be back
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July 2023 by Laura V.
My husband and I were passing through Springfield and blew brake line while pulling our camper. We randomly called them. It was 4:15 on a Friday afternoon and they close at 5. They waited for us and stayed until 7pm to get us back on the road. Price was great also, didn't even begin to over charge for staying. Salt of the earth people.
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July 2023 by Pat Simmons
Dropped my car off on April 5th, can only contact these people via text, most times I do not get a reply. When I do get through all I keep hearing is it will be ready next week. My advice if you need your vehicle in a timely manner take it somewhere else. It is now June 21st and I still dont have my car. I will be posting on their website when i get it back all i can hope is that their mechanical work is better than their ability to get it done. If I could give them less of a star I would.
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April 2023 by kristin white
I'm from Chicago Illinois & my car broke down on the highway at 11pm coming from Memphis Tennessee !!Not-only did Thomas get the car fixed he personally made sure I had a place to stay and fixed my car and made sure I made it home!! VERY WONDERFUL PEOPLE ⭐️⭐️⭐️⭐️⭐️
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April 2023 by Jamie Daniel
Absolutely love the service! Very friendly and prompt!
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February 2023 by Amber Pye
They are truly the nicest and most compassionate people, something you don’t see much anymore. They are fair priced and do great work! Will not go anywhere else or trust anyone else with my car!Service: General repairs & maintenance
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January 2023 by Andrew Miller
Fantastic people and prices, highly recommend!Service: Tires
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December 2022 by Luv Love
The wife is very rude and lazy about her job. Don’t even like to talk to the insurance people when they are the ones paying for the car to get fixed. I wouldn’t be surprised if she runs off his customers. Like she did me.
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October 2022 by Nikki C
Are absolutely amazing people. They have the biggest hearts and I will recommend them to anyone at anytime. And didn't think I was going to get car back till Monday and they called me a couple hours of having the car and said it was done. I couldn't be more proud of how I was treated and I want them to know they are amazing. Thank you guys so so much. ?.
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October 2022 by Dirt Nelson
Quality work. Fair pricing . Honest estimates
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July 2022 by Jillian Shull
I've known tori for years and would have to say she has a heart of gold great people and very reasonable with their prices I defently highly recommend them for any type of vehicle repair or maintenance ? thank u for everything u have done so far..anything else needed we will definitely come to u guysServices: Brakes
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June 2022 by Madisyn O'Bryant
Great with keeping me in the loop and getting my car back to me quickly. Very affordable and overall just very friendly people!
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February 2022 by J C
Brent and Tory are extremely knowledgeable and very fair with their pricing. Brett worked on my F-150. I would recommend them to anyone. Thanks guys! ??Services: Steering & suspension repair
