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October 2023 by Becky Greener
I have gone to them for years. Nothing but great service and great prices on their jewelry.
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March 2023 by SEEKHM7
Always polite and helpful service. Trust worthy people.
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January 2023 by davena smith
I love this place, I had a bad situation with an employee who thinks her family member stole her ring. These people were so nice to go through every claim ticket looking for her ring. Unfortunately it was not located, but for them to do that makes them a stellar place in my eyes!
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November 2022 by Quentyn Thomas
I was recommended to go by about the clasp on my lucky necklace, I was upset about it being broke went to Jones Jewelers and they were able to give me options and got my lucky necklace fixed and back to wearing it. The ladies were very friendly and professional and quick turnaround for me! I will definitely be back if I ever need a repair or even shop!!!
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November 2022 by Jack Perone
First timer. Had great service and high quality diamonds. Bought my wife a beautiful set of diamond earrings for her 70th birthday
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August 2022 by Cynthia Mester
I have been going to Jones jewelers for decades, but since it has been owned by someone other than Mike, it is not a place to where I would recommend anyone go. Most recently, I took in a bracelet with a missing stone and asked if it could be fixed, including letting them know that I would pay for the prongs to be built up or anything else that may be needed. After taking it to the back to have the jeweler review it, they said it should be no problem to fix. Needless to say, it has definitely been a problem. When I picked it up the first time, another stone had popped out in less than 24 hours. I took it back, and they said they would replace the stone for free. I picked it up again and had it for LESS THAN 2 1/2 HOURS, and the original stone they replaced popped out. I took it back again, and they had my bracelet for over a month—I only heard it was done and able to be picked up when I called to inquire about it. When I picked it up, the stone was replaced with what appears to be a J, I3. I asked to talk to the jeweler about it since I said it feels as though I’m being penalized because the stone has been an issue, and I was told the jeweler was too busy to talk to me. Couple this with the poor customer service of the ladies upfront, as reported to me by two friends who said they will not go back again and as witnessed by me, and I won’t be going back. What a shame that such a gem of a store has turned into such a dirty diamond!! Sad and heartbreaking, to say the least!!
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May 2022 by Scott Sander
Better than advertised. Friendly and fast. I'll be back.
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March 2022 by Jonathan Reyman
We've gone here for years to buy watches, have them service, and for other repairs. Friendly, locally owned business with a nice selection of jewelry and reasonable prices. Highly recommended.
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March 2022 by Angeline Severns
We live in Alabama and always save our jewelry purchases and repairs for Jones. ???
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February 2022 by Wilburbruh
Fast watch battery replacement. Took 5 minutes and only charged $10.98. Will be bringing all of my watches here for work.
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December 2021 by Miguel Carolyn Carrillo
Lovely selection! Excellent service & fair prices!!
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December 2021 by Daniel Carrillo
Excellent service! Beautiful jewelry!!!
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November 2021 by Barbara Scharmer
My family & I have been using Jones jewelers for many years now. This is the only jeweler I use. I recently took in a ladies Swiss watch to have the battery replaced which I have done many times over the years. In fact this is the only place this watch has ever been serviced. I was told that the watch was missing the battery strap which is located inside the casing and I would have to pay to replace it. I said the last time the battery was changed was at this store! I asked if they could look up the transaction in their records and they said no I would have to produce a receipt. I even described the employee that helped me and they agreed that he worked there. Despite this, I was told I would have to pay to replace the battery strap. I was very dismayed with the customer service I received. As a former business owner I understand how important customer services means…. Very disappointed.
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October 2021 by Gwynne Nation
Always very friendly service and reasonable prices! A one of a kind place ?
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July 2021 by mike corlas
Very service oriented business. They fixed a watch band for me that nobody else would even touch and they did it in record time. I’ve used them several times and they have never failed to satisfy my needs.
