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March 2024 by Lori Courier
Highly recommended ⭐️⭐️⭐️⭐️⭐️
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March 2024 by Brittany Bennett
I was stranded in Springfield had no clue what was wrong with my car, sad to say the transmission went out but these guys should be cloned because they customer service to an outsider was very professional and they was the nicest men I have met. And they still willing to help fix my car!
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February 2024 by LifeOfASurvivor
I love this location as their customer service is top tier and as a woman I love when I am explained what I need to do to my vehicle whether it’s over the phone or in person. John always takes his time to assist me whether it’s something big or small. I appreciate their service and opinion. I will drive far and wide before I go to another shop‼️
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February 2024 by Gloria Esarco
John and Julian are great! They always go out of their way to help me. They have great prices and will go above and beyond for you. I will always shop Springfield OneStop!
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January 2024 by Paul Black
Fantastic experience. After the local dealer did nothing to repair my son’s 2013 Fusion and told me it would be “weeks” before they would even look at it, Jon Westwood had the car looked at it the very next day,I was given an itemized list of things needing repaired that I could accept or reject, the work was done when promised and those items that took longer were communicated to me. In all, they did an oil change, tire rotation, transmission service and coolant service (my list) as well as new brake pads on the front and rear and a support arm and ball joints on the front wheels.All total, I spent $2,300, but because I had signed up for the Loyalty Program when I took my car in for an oilchange, I saved more than $200.While I have tended to have dealers service vehicles, my experience has caused me to rethink that and I will remember One Stop Auto Shop for my future vehicle needs.I was treated fairly, courteously, and the work was done in a transparent manner.
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December 2023 by Paul B.
Fantastic experience. After the local dealer did nothing to repair my son's 2013 Fusion and told me it would be "weeks" before they would even look at it, Jon Westwood had the car looked at it the very next day, I was given an itemized list of things needing repaired that I could accept or reject, the work was done when promised and those items that took longer were communicated to me. In all, they did an oil change, tire rotation, transmission service and coolant service (my list) as well as new brake pads on the front and rear and a support arm and ball joints on the front wheels. All total, I spent $2,300, but because I had signed up for the Loyalty Program when I took my car in for an oil change, I saved more than $200. While I have tended to have dealers service vehicles, my experience has caused me to rethink that and I will remember One Stop Auto Shop for my future vehicle needs. I was treated fairly, courteously, and the work was done in a transparent manner.
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November 2023 by Ashley Darland
They have Had my car for over a week, and They are just now. Looking at it told me to call back at 1 o'clock today. And now there's no answer, and the phone is saying it's disconnected. But they still have my car. I would not recommend this place to anyone. The only reason why I went is because that's why I had to take my car for my warranty never again. They're also very rude and are not very helpful.
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November 2023 by doug gholson
Josh was great!!!! Very affordable.
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November 2023 by Ashley Ellis
They have Had my car for over a week, and They are just now. Looking at it told me to call back at 1 o'clock today. And now there's no answer, and the phone is saying it's disconnected. But they still have my car. I would not recommend this place to anyone. The only reason why I went is because that's why I had to take my car for my warranty never again. They're also very rude and are not very helpful.
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October 2023 by JR S.
Quick and professional service, will be my regular oil change stop from now on. Great pricing as well.
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October 2023 by Randy Blair
Very friendly and they do very good work sometimes it can take longer than expected but never had a problem with their service and we've taken our vehicles there for over 10 years now very trustworthy business
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September 2023 by Precious S
Great service. They did good with my SUV fixed my engine gasket value cover and i will need to come back for the rear back for the wheel bearing.
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August 2023 by Katt Tracks
Fast, friendly, and cheap.Went in needing a tire repair, they pulled me in right away and was fixed in no time and on our way. I had called around and they had the best price and could do it today as most other places said next week.
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August 2023 by Marie Murfin
My car was diagnosed and repaired within a few days. I am very satisfied with the results.
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July 2023 by Christopher Purnell
From out of town and hit a brick in the road, messed up my radiator. Was told it'd be done in 5 days, didn't get it back until over a week later, even went to another 1 stop, paid 900 dollars in repairs and still the engine overheats. If you can't deliver on time frames or just simply get the job done then don't waste someone's time and money especially when they are from a different state with no transportation. Terrible service. Fixed nothing and got 900 dollars richer, glad to be stuck 3.5 hours away from home.
