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November 2021 by Gabby A.
I usually go to the one in Schaumburg but this one is so much closer to me so I decided to give it a go! I never had issues with my coupons! ..Well I can't say the same with this specific store, I go in do my thing go up to the register and was told I couldn't use a 20 percent coupon?? Reason being was because it wasn't accepted with the sale that was going on today! Ummmm I always use some type of coupons with any sale and never have an issue.. SO SAD! I will stick to my go to in Schaumburg!
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November 2021 by Evalyn
This location I love! The employees are always nice and friendly. They always let me use my coupons without a problem.
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November 2021 by virginia thompson
Very organized and everyone is helpful
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September 2021 by Paolo Tolosa
Smells good in here lol
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September 2021 by Natalie Stone
Very poor customer service and do not abide by the company guarantee. I spoke with customer service and was told to return items to store for exchange because wallflowers were not smelling and kinda smelled burned. This store refused to take my exchange. Never had a problem at any other store not honoring their guarantee. Will not shop this location
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July 2021 by Amanda Anton
It’s also another good store, with decent body products too!
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July 2021 by Jennifer Magnone
I was greeted by a friendly associate when I walked in. She also offered to help me find a scent for my wallflower which we finally accomplished. Unfortunately, that's where my great experience ended. I got up to the cashier and I wasn't even greeted with a simple "hello". She just rang me up and said absolutely nothing to me. I've encountered rude employees before, but she definitely ranks at the top of my list!! I thought that avoiding my usual store was going to make my life easier and a much more pleasant shopping experience. But I guess I was wrong again!! Maybe I should just forgo shopping in the stores and shop online since I can't seem to find a store that genuinely wants me as a customer.
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July 2021 by Rebecca Essling
Had an amazing experience with your team members today! I can't remember her name, and it's killing me (but she'll forgive me for it I hope), but she was so patient and knowledgeable. We had a fun conversation about outgoing products and she influenced me to buy more of the Earth product line that she could tell that I connected with and wouldn't want to regret stocking up on. Great vibes from this location!
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July 2021 by Christina Campos
I went in looking for hand soap and the staff was just amazing and friendly they all greeted me and made me feel welcome. Armando was so helpful in my search for soaps. He understood what I was looking for and showed me everything they had to offer. Mercedes was also very helpful as well. I love this location and I will be coming back.
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June 2021 by Stewart Ramirez
My fiancé recently dragged me in here against my will :) At first, I was fussing and trying to hurry her along- Which the incredibly nice employee all thought was hilarious- But then I found the men's section. Now, I'm hooked! Well organized, clean store with the nicest staff I've ever seen- Our cashier helped us stack promotions and sales for the best deal ever. Wonderful experience!
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June 2021 by Sarah Burnett
All the scents of the rainbow. Staff is trained to be on top of customer questions and anticipate and suggest their favorite scents.
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June 2021 by Keosha Carter
Need to have more favorite items in stock.
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June 2021 by Katina Jefferson-Toufexis
Sara provided excellent customer service.
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March 2021 by Kathy O'Connor
Clean, well stocked, and the staff is awesome! ?
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February 2021 by Ioana Rozanski
This location is always clean, staff wears their masks and they're always friendly and helpful. I never had a problem finding my favorite products here. Definitely recommend this location also because it's easily accessible. Parking is never an issue.