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July 2022 by Tasha M.
If you have to go here make sure you get a full break down of everything they're doing and how much each itemized thing is, they have bad communication skills and I left feeling like they weren't very transparent with what they were doing, car places are intimidating as a woman and a think they take advantage of that
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December 2021 by Jay Hattar
I trust them to give me an honest answer. What more can you ask for from a mechanic.
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January 2021 by Bridget S.
This shop has a community feel and they are friendly, helpful, and accommodating. I've been able to use their loaner car as well. They are my go-to whenever I have an issue and I know they will be great and take care of it. Awesome people!
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October 2020 by Ingo S.
They are not the fastest here. I wouldn't mind as much if they were safer with covid. Waiting room gets full no social distancing mask seem optional.
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August 2020 by Addison S.
Erick really took care of me and made sure to explain everything that was going on with my vehicle. I highly recommend these guys.
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May 2020 by Ham P.
Midas employees were very professional and courteous from the jump! They never talked down to me as I have experienced at almost every other car place I've been to. No weird pet names or anything. They were incredibly fair and thorough. They explained everything 5x over and weren't annoyed. Also!!! They gave me detailed pictures of before and after the inside of my car!!!! So awesome. Visit them. I just moved to mn and feel lucky to find them so soon.
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March 2020 by Mike L.
Luciano was awesome! Super helpful and got me in even though it was busy. I figured I would spend at least $100 on repairs but only ended up spending $23. I'll definitely be back at this location for any car troubles in the future!
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February 2020 by Gregory A.
I just hate it when it turns out that I've been causing damage to my own car. That was the result of my adding things to STOP both Power Steering, and Transmission, fluid leaks. The endless number of engine additive purchases, and sticky puddles, were irritating. Never Fear. Midas to the rescue! They managed to get my car into the service bay, without my having an appointment. Everything got fixed, and I learned what NOT to do, when something is wrong with my car. Don't try to fix it myself. Instead, I've learned to take my car to the Lake Street Midas for professional repairs.
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January 2020 by Alan B.
I brought my car in for new brake pads...unfortunately, both the pads and the rotors were shot, so I needed to replace both of them. Erick, the person who helped me, was very friendly and professional. After the technician got done looking at the brakes, Erick showed me how the rotors had developed a ridge on the outside edge. This indicated uneven wearing, and to just replace the pads would lead to more problems later. I appreciated how he showed me the problem, as opposed to just telling me what it was. I've been here twice now, and both times I've been very satisfied with their work and friendliness.
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October 2019 by Barb J.
I really like this Midas .. They are very friendly & check Everything ..David Lara was very good in checking & ordering everything I needed. I got the Goodyear tires I wanted & they found a problem with a tire rod & fixed that & alternator as well... The Lobbys warm @ great coffee as well..And I had a conference call with my company while waiting, David Lara was nice in offering to let me use upstairs office for this if I needed to.. What other business would go out of their way to keep customers happy, good prices & service ? None that I can think of... Great job on this Midas Business..
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September 2019 by Jane M.
Two things I value about a mechanic beyond competency: 1. That they don't talk down to me because I'm a woman. 2. That they give me reasonable estimates for how long I should wait for various repairs. This place has those things in spades, plus easy booking online, friendly employees, a comfy waiting area, and I've never had to wait more than a day for service. Can't beat that with a stick.
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July 2019 by H W.
I visited Lake ST Midas for a second opinion on my brakes. Erick at Midas is a wonderful and friendly customer service person. He took me back to the shop to measure my brake pads & show me the brakes to assure me I did not indeed need the $800 repair recommended by the dealership. I will be visiting this location again and working with Erick.
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June 2019 by Patricia C.
Not only does Midas on Lake Street have the best price I found for an oil & filter change, they also have excellent customer service. It was very quick and easy to schedule an appointment online, and I was lucky to get a spot on the same day even. Erick was very nice both over the phone and in person. I decided to wait in the lobby while my car was being serviced, and they offer complimentary soda, coffee and Wi-FI, and I didn't even need it because I was in and out in less than an hour! At Midas they do a complimentary inspection on your vehicle, and Erick personally came over to me to show me that my air cabin filter was dirty. I decided to not replace it at the moment, and he offered to try to dust it off with the compressor, which he said made most of the dirt come off! Yay for saving money. I recommend this place for everyone needing oil & filter change! Midas en Lake Street no solo tiene el mejor precio que pude encontrar para un cambio de aceite y filtro, sino que también tienen excelente servicio al cliente. Hacer una cita fue fácil y rápido a través del internet, y tuve suerte de conseguir un espacio para el mismo día. Erick fue muy amable tanto en el teléfono como en persona. Decidí esperar en el lobby mientras trabajaban en mi carro, y ofrecen sodas, café y Wi-Fi complementario, y ni me hizo falta porque estuve esperando menos de una hora! En Midas hacen una inspeccií³n gratuita en el vehículo, y Erick personalmente vino hacia donde mí para mostrarme que el filtro de aire de la cabina estaba sucio. Decidí no reemplazarlo en ese momento, así que él se ofrecií³ a limpiarlo con el compresor de aire, lo cual hizo que la mayoría del sucio saliera! Siempre es bueno ahorrarse un poco de dinero. Le recomiendo este lugar a cualquiera que esté buscando un cambio de aceite y filtro!
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April 2019 by Julie K.
I don't know what the heck happened, but the guy running this place now is such a j*** and quality has gone downhill. The last manager was so kind and honest and would provide pics of problems. This guy acts like he's doing you a favor and seems more interested with talking on the phone than helping people. I won't give them any more of my money!
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April 2019 by Petro M.
Amazing service...in less than 10min saved me over $3500 in dealership repair costs...always get a second opinion...highly recomend this location!
