9AM - 7:30PM
530 IL Route 59, Plaza West, Naperville“The staff is positive and friendly and makes sure you have a special time trying on your dresses. My stylist Riley was kind and caring and took excellent care of me and my mom.
I loved the variety of dresses and that you can browse them yourself. There is even a great selection on the clearance rack by size.
Great experience! Thank you for helping me say yes to the dress today!”
“Ramon helped my father find the perfect walking shoes tonight. He was knowledgeable, patient, responsive, and personable. My dad left the store saying it was the best show buying experience he had ever had in his more than 70 years. Thank you to Ramon for making sure my dad had the opportunity to try every pair in a variety of widths and with/without insoles. The store is lucky to have you!”
“I have been a customer of Naperville Running Company for years now and will never buy running shoes anywhere else. Every experience I’ve had has been stellar. Each associate has always offered friendly service and has provided the best recommendations for shoes and socks. John helped my mom and me today both find the right running shoes for us, and he was exceptional — so patient, knowledgeable, and personable. As someone who used to hate running, I honestly feel inspired to lace up even just by visiting the store. Everything this group does is great. Thank you, NRC.”
“We found Naperville Shoe through a Google search. My son's leather Timberland boots needed some serious TLC, including sole repair. They not only glued the sole back on, but stitched it to the toe. Excellent work, very fair pricing. Will definitely be returning.”
“This is an amazing collection of over 100 individual shop owners who have curated or handmade a selection of goods you will not likely find anywhere else. If you are on the lookout for unique gifts, home decor, clothing accessories or just about anything else you can't go wrong stopping in to see what is offered.”
“Kyle was super helpful! I didn't even know they did boot repair. I have a pair of ariats that I literally walked the souls off of but couldn't come to part ways with them and Kyle went above and beyond to help out. Very reasonable price for the amount of work that he has to do to them. When I go to pick those up I'll actually probably be walking out with another pair of new ones.Update.... Just picked up my boots that were beyond repair in my eyes. Not only were they done way faster than promised but he did an awesome job! Not a lot of craftsman around anymore that can pull off what Kyle did! I'm definitely a loyal customer for life! THANK YOU KYLE!”
“Went to NB to look for new sneakers. Since I have been a prior wearer of NB, I thought I would try again. Had a very good sales person who went out of his way to assist. When making my decision on a pair, I asked about returning and was told 45 days. I decided to make a purchase and was given instructions regarding breaking them in.After a few days I decided to return the sneakers because of the lack of padding on the soles. Return was a very easy process.”
“I wanted to thank Martin for doing a Super Professional repair job to a pair of expensive Italian patent leather knee high boots. Not only did he source difficult to get repair parts particular to these boots but he improved on the original shank install from the factory. He documented with photos and showed me the parts he replaced !! His workmanship was Beautiful. I felt like I had my Italian sports car repaired by a true old school mechanic. I only give good reviews to people who have earned them. It was a difficult first repair for me by him. I already brought him more work. Unlike a lot of other shoe and baggage repair places, he backs up his work. Really impressed with him. All you ladies out there, this is your guy for your high end stuff !! Thanks again Martin.”
“Our customer service representative call me immediately (on vacation) and informed me that Christopher was not happy that we made a custom patch for his vest. We were concerned that embroidering directly on the vest would prevent protective plates from being installed correctly. I called Christopher and informed him we were crediting him in full for the work and would remove the patch and name plate and embroider directly onto the vest free of charge. Christopher thanked me for refunding the money we agreed on a plan of action to rectify the issue.”
“Only one complaint. just wish they had light colored or white, or off-white jogging suits for the summer. Other than that the sales person and the store itself are great.”
“I found about this location after my wife made an exchange for her boots. This location was really nice and friendly, warm, helpful with BIG smiles. In all my years of shopping I've yet had the chance to meet a dope manager full of energy willing to help, YES!! Journey this has to be one of the best shopping experience when my wife know the person running the show, a happy wife happy life. Thank you so much for the pleasant experience, see you soon.”
“Went in today to get a new pair of running shoes. Jillian helped me get fitted and gave me a ton of options to choose from. She was so knowledgeable and her customer service was incredible! My friend was so impressed that she also got fitted for a new pair of running shoes despite having just bought a new pair. We both left so very happy - huge thanks to Jillian!”
9:30AM - 5PM
115 W Jefferson Ave, Naperville“We walked by the store on a sunny Saturday afternoon and saw these beautiful sparkly pink shoes. My twin granddaughters asked if we could go inside. They do not like to shop but were drawn by the shoes and the wonderful women who measured their feet. Our experience was beyond fabulous. Going forward I will be back with my 5 year old girls!!”
10AM - 9PM
1001 75th St, Woodridge“Fabulous selection. I went in for fall boots and left with the boots plus four other pairs of shoes. Good prices and I received absolutely outstanding customer service. Store is clean, comfortable and well organized. I will return!”
10AM - 5PM
284 S Larkin Ave, Joliet“My go to place for my work scrubs always has a good selection and the lady that assisted me Mari was so helpful and so polite and kind highly recommend for all you scrub needs!”
10AM - 5PM
376 Illinois Rte 59 Suite 112, Naperville“Called ahead looking for specific brand/sizes/colors, they informed me they had them, i told them i was on my way. When i got there, the associate who had took my call had them waiting at the desk in both sizes and colors, and i had not even asked him to do that. Now THAT'S customer service! 5 stars, i SHALL be returning for all my uniform needs!”
10AM - 8PM
3340 Mall Loop Dr, Joliet“The staff is super helpful and friendly. They also reassured me that they will never run out of converses. I got two really cute pairs of shoes for a great price.”
“Always come to this location first for my kids' shoes. Employees are always patient to get several sizes for 3 kids. Jorge and Emily helped out on our most recent trip. Super helpful”
10:30AM - 8PM
3340 Mall Loop Dr, Joliet11AM - 7PM
1359 N Larkin Ave, Joliet“Stopped in to order my flannel shirt and I was happily surprised that it was in store this year. I was also shown some t-shirts that were on sale so I purchased four. Great experience, Casual Male is my go to!”
10AM - 6PM
4931 Illinois Rte 59 Suite 123, Naperville“Maria and Dena hands down provide excellent customer service. They have been helping us outfit our soccer family for years and know what we like! They are patient, friendly and knowledgeable- we won’t go anywhere else! We love to support local and these two are a huge reason why!”
“Walked in was greeted by several of the staff members very welcoming. Got great deals on a couple pairs of sandals and a Nike bag. Will definitely be back to this location customer service was great.”
“Wonderful shie store with many different brands in a variety of sizes to fit pretty much every taste. And if you can't find what you want, you can always go online to order it. Prices are decent and good bargains are always to be found.”
“Walking into your Fox Valley Brighton store always feels like a little excursion around the global. With each piece having unique and inspirational details from your designer’s travels. And, it goes without saying that your staff are the best tours guides, that leave us wanting more!”
“The staff was very helpful. I was able to find the right skateboard for me and they put it together for me as well. It was a very nice experience, although the skateboard build I chose was very expensive. Overall, a great place for skaters and newcomers alike.”
10AM - 7PM
165 W Van Buren Ave, Naperville“I was looking for a last season necklace that my mother-in-law wanted a few weeks back and Sandy was so kind to look for it at multiple locations. Unfortunately, she was unable to find it then and I thought I was out of luck. I was so surprised and appreciative when she found one and went out of her way weeks later to let me know she had located it for me! I called the store and was able to complete the order with Phyllis. Top notch, customer service on all fronts! J.Jill is lucky to have such great associates who truly care about the customer experience!”
“The new ASM, William, was very helpful and did a great job assisting me while the store was very busy. He was attentive and quick on his feet. I was indecisive about which pair of shoes to buy but I ended up purchasing both pairs due to William being knowledgeable about the products and merchandise being sold in the store. He enlightened me about how one shoe would be better for running and another for everyday comfortability with a splash of fashion. After careful consideration and deliberation, I agreed with him. Any questions I had, he was able to answer (and I was asking a lot of questions) he was patient and did not get frustrated with me while also making sure his employees and other customers were taken care of. I’ve never seen an employee multitask so effectively and effortlessly while also confidently maintaining a leadership role. He also had a great personality and conversation. I hope he’s there the next time I visit!”
“Was in a pinch for baby shorts, called the store and Arooj was so helpful! She put aside the items for me and had them ready when I arrived. Will def come to this location more often. Love the above and beyond customer service”
10AM - 6PM
55 S Main St, Naperville“11/09/2023 ThursdayAs always Nicole and her staff are amazing! I love to shop at the Naperville location and Bolingbrook coz store always so nice and clean and easy to shop. Especially Naperville Nicole is always friendly and she does an amazing job. Thanks Naperville staff❤️❤️❤️”
“This location had a beautiful selection of clothing as well as shoes and accessories! It was clean and the store associate was pleasant and attentive! This store in my opinion beats the store in Naperville IL. By a great margin!!”