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August 2024 by Lisa James
If I could have left a zero I would have.
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June 2024 by Paul McCaffrey
Breland was very pleasant and knowledgeable. Took care of all my equipment needs. thank you
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April 2024 by Esad TURKANOVIC
Good customer service, all overall not bad
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February 2024 by Marc Desciscio
One of the most difficult businesses to deal with. Billing errors and no way to resolve them. Their customer service is never available. I have left multiple voice mails and even sent a letter. I had one call I missed from them. But have tried honestly 20+ times to get a hold of them to resolve THEIR billing errors and have been unable. Great if you dont have any issues but if you do they wont fix anything. Even had my DR Reach out to their rep and still ZERO.
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January 2024 by Richie Wiesner
This is the worst place I've ever dealt with in my life ,don't waste your time go somewhere else I am the people here lie and don't care I need bpap supplies and they can't even order them because they are incompetent, and liars every time I need something they tell me I need a prescription 3 times in three months even when they know there wrong they don't make things right or even think of apologizing this company doesn't care about taking care of its customers even when it is so important to use bpap machines I'm totally disgusted with integrated health I will not ever let them ruin my day or heath again!!!!
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November 2023 by lisa Cerasani
Margarite and Heather are wonderful!!!!!!
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November 2023 by Marcie Palmer
Rude people! Will never do business with them.
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November 2023 by MJ
Great service from Breann in the Rockford office! She went above and beyond with a shipping issue to make sure I got my supplies and then contacted me after it said delivered to make sure I did in fact receive them.
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September 2023 by Jazmin P.
They gave my uncle a replacement lift (he's over 300lbs and disabled) Then took it away before he could get a new one so now he's stuck in his chair without! He has insurance through the state and they were going to take it the NEXT morning, giving us time to get a doctor's note from his doctor saying we could have this one.... nope they took it that morning and then had the nerve to put 100% of the blame on the driver.....the driver... and had a terrible attitude throughout the entire process with my 70year old grandmother. DISGUSTING!
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September 2023 by Ashley Stanton
Called to ask if they had a scooter to fit my needs after surgery and the lady rudely told me she was not going to go in the back and try them all which I did not ask her to do. She apparently thought it was funny and told me she wouldn’t do anything for me. I’d give 0 stars if I could
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September 2023 by Christine fox
Returns are not accepted, for items that have clearly not been opened and just recently purchased, as package is still in extremely great condition. I understand that i did not have my reciept, but this companydoesnt even offer store credit. Up until now, they were my go to choice for compression wear. Thats ok, ill purchase through the hopsital where it is cheaper, or even the other medical store. Thanks for your outstanding customer service Integrated!
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September 2023 by Brandon Wallace
Walked in asking about a head strap to replace a nose cannula for my BiPAP. Immediately asked if I was a patient of theirs. Would not even speak to me and said there was nothing they could do to help unless I became a patient and they wrote the “script”. Extremely rude staff with a negative attitude!
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March 2023 by Melodie Jensen
Great service from Breann in the Rockford office! She went above and beyond with a shipping issue to make sure I got my supplies and then contacted me after it said delivered to make sure I did in fact receive them.
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February 2023 by Paula C.
They have the rudest staff that work their desk at the Rockford store. That alone makes me want to not use their business. THEY sent me the wrong supplies and then acted like it was my fault. I am hoping I can find somewhere else to get supplies.
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November 2022 by Mitzi De La Cruz
I have been using Intergrated for about 3 yrs now for all my home supplies, oxygen, nebulizer and other stuff, staff always friendly, respectful. Im very happy with them even referred people to them.Thank for taking care of me
